Stop the Welcome Screen for appearing when booting

The Fences (ver 3.09.11) "Welcome Screen" pops up every time that I boot.  Would like for it not to do so.  Does anyone have a fix/click to stop it from appearing?

10,298 views 8 replies
Reply #1 Top

Hello,

Sorry to hear you are having issues. Could you take a screen capture on that "Welcome Screen". And we also need more information on your system.

1) Windows version. Please use Winver.exe for full version numbers.

Thank you,

 

Basj,

Stardock Community Assistant

Reply #2 Top

Randy Waldman Fences welcome screen on bootRandy Waldman Winver

 

Above "splash screen" actually has to be batted down twice every time that I boot.  Strange, huh?

 

Thanks.  Your products are the best.

Randy

Reply #3 Top

Thank you for the information. Please try purge and reinstall steps : https://forums.stardock.com/486084/fences-support-faq#reinstalling

Please make sure to re-download the latest version from your account. And install that version. Reboot and retest. Report back here.

You can backup your snapshots using this steps : https://forums.stardock.com/486084/fences-support-faq#backupsnapshots

Thank you,

 

Basj,

Stardock Community Assistant

Reply #4 Top

Did exactly what you said.  Same Welcome screen comes up (once).  Maybe something loaded in MSConfig from a prior version?

Thanks for working with me on this!

Randy

 

Reply #5 Top

Quoting randwald, reply 4

Same Welcome screen comes up (once).  Maybe something loaded in MSConfig from a prior version?
End of randwald's quote

Is the problem solved? Or the Welcome screen came up problem still appearing?

Thank you,

 

Basj,

Stardock Community Assistant

Reply #7 Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Reply #8 Top

Hello,

Sorry to hear you are having trouble.

Quoting randwald, reply 6

Still appearing.
End of randwald's quote

Are you running Fences.exe as admin?

If so, dont.

If not, how many Fences entries do you have in startup?

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Sean Drohan
Stardock Customer Service Manager