Occasionally, a shortcut folder in one of the fences disappears

Occasionally, a shortcut folder in one of the fences disappears. I have to redo the shortcut.

4,895 views 5 replies
Reply #1 Top

Hello,

Sorry to hear you are having issues. Need more information.

1) Windows version.

2) Fences version.

3) System setup. Multi monitors? Resolutions? Scaling?

Thank you,

 

Basj,

Stardock Community Assistant

Reply #2 Top

Windows: version 10, version 1709, build 16299.192

 

2) Fences version: 3.0.9.11

 

3) System setup:
    Multi monitors: 2 monitors in duplicate.
    Resolutions: 3440x1440   Scaling: 150%

Reply #3 Top

Thank you. Please make video capture of the problem and link it here, so that we can understand the problem.

Thank you,

 

Basj,

Stardock Community Assistant

Reply #4 Top

Occasionally, once every 3 - 4 weeks, a shortcut folder in one of the fences disappears.
It is impossible to create a video. 
A shortcut folder just disappears!

Reply #5 Top

I doubt it is fences make that Shortcut folder disappeared. Unless you have set Fences Time base rules and Shortcut rules to move it Elsewhere. 

Thank you,

 

Basj,

Stardock Community Assistant