CURRENT SERIAL NUMBER NOT BEING ACCEPTED

FENCES & START10

from Stardock Forums

It must have taken 20 times before my valid email address was recognised. and still the serial number sent by stardock WILL NOT BE VALIDATED. has anybody else had this problem? please I hope someone has a solution. Just for the record the serial number I am using (trying to use) is the one sent by stardock to my email address. thank you

1,971 views 4 replies
Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having issues. I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,

Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

Looking at the logs, it appears you were able to activate eventually.  

Let me know if you are still having trouble.

----------------
Sean Drohan
Stardock Customer Service Manager

The Political Machine 2024
Reply #3 from Stardock Forums Top

 not overly happy.

I had to buy your product again because I couldn't log in.  i n spent ages because the serial number YOU provided would not register. then YOU would not accept my email address.

so now I have two fences and two start10's

I was going to buy a back up computer anyway. LOL

 

Reply #4 from Stardock Forums Top

Quoting lookinroundking52, reply 3

 not overly happy.

I had to buy your product again because I couldn't log in.  i n spent ages because the serial number YOU provided would not register. then YOU would not accept my email address.

so now I have two fences and two start10's

I was going to buy a back up computer anyway. LOL

 
End of lookinroundking52's quote

Hello,

Sorry to hear you are having issues.

You can submit a Ticket with this Link for a Refund on your 2nd purchases .

as your 1st purchase allows you to use on up to 5 personal PC's

LINK: https://esupport.stardock.com/index.php?/Tickets/Submit

 


AzDude
Stardock Community Assistant