Cannot keep the manual order of icons

(it gets always back to "order by name", even though "order by" is unset)

from Stardock Forums

I'm using the latest version on Windows 7/64-bit.

I'd like my fences to respect the manually set order of the icons (I have "view" = Icons), so I keep the "order by" option unset.
However, upon Windows (or Explorer) restart or even after restoring any snapshots, the icons get reordered as if it was set to "by name", even though the "order by" remains unset.

Is there any options I'm missing?
Thanks in advance.

fences
23,076 views 12 replies
Reply #1 from WinCustomize Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

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Sins of a Solar Empire II
Reply #3 from Stardock Forums Top

Thanks for the tip, but I did that step by step, right now, and it didn't work.
Once Windows Explorer is reloaded (or upon reboot), the icon (visual) order goes back (visually) to alphabetic order, although the "Order by" remains unchanged and unset.

I'm restoring my old Windows environment now (System Restore Point) because, after purging Fences, I lost my Fences personal settings.
I hope the developers can fix this order issue soon. It's very annoying to reorder various groups manually several times daily.

Reply #4 from Stardock Forums Top

Hello,

Sorry to hear you are having issues.

are your fences a Portal or a regular fence ( not a portal ).

 


AzDude
Stardock Community Assistant

Reply #5 from Stardock Forums Top

Hello,

What Fences version please?

Thank you,

 

Basj,

Stardock Community Assistant

Reply #6 from Stardock Forums Top

Quoting AzDude, reply 4
are your fences a Portal or a regular fence ( not a portal ).
End of AzDude's quote

Both kinds, and both behave the same.

EDITED: actually, a recent test revealed the problem affects portals only.

Reply #7 from Stardock Forums Top

Quoting basj, reply 5
What Fences version please?
End of basj's quote

Fences v3.0.9.11 on Windows 7, 64-bit, full Admin rights, English (installation DVD and current System locale), Brazilian Portuguese (metrics and keyboard settings).

NOTE:
The issue has always been around, since v2.x series.

Reply #8 from Stardock Forums Top

On my Windows 7 system, I can sort manually without a problem.

As you can see, on my pc, I can put the icons in any order I want. And it still as it is when I reboot. And I also did tried to save layout . Reboot, load layout with sorting active. Than load saved layout with sorting "none" and It look like this one again. No problem. Just curious when you saved your layout did you make sure you save it to a specific name instead on just date. If it just date, it will probably be overwritten.

Here a link to a video grab I : https://www.youtube.com/watch?v=yEtCAyy5p6c

Thank you,

 

Basj,

Stardock Community Assistant

Reply #9 from Stardock Forums Top

Quoting basj, reply 8
On my Windows 7 system, I can sort manually without a problem.
End of basj's quote

My contextual menus don't show the caption "Sort Fence by" like yours, just "Sort by" instead. It looks like Fences is not taking over the desktop behavior completely. This contextual menu is the same no matter I left-click the desktop or the fence itself:



Quoting basj, reply 8
Just curious when you saved your layout did you make sure you save it to a specific name instead on just date. If it just date, it will probably be overwritten.
End of basj's quote

If you mean "layout snapshots"...
I use numbers: "1", "2", etc. ALso tried with alphanumeric names, but the result is the same.

Reply #10 from Stardock Forums Top

Could you try to do a video grab of your problem and share it here. Just like the video I added above.

Thanks

Basj

Stardock Community Assistant.

Reply #11 from Stardock Forums Top

Quoting basj, reply 10
Could you try to do a video grab of your problem and share it here. Just like the video I added above.
End of basj's quote

Sorry for the lack of the video. It's complicated for me.

Anyway, I've just found out the problem affects portals only, not regular fences!

Reply #12 from Stardock Forums Top

See how the portal's contextual menu looks different (not "Sort Fence by" as on regular fences).


On a regular fence, the menu looks exactly as it should, and the manual sort of icons works as expected:

Conclusion: Fences is not taking control over the sort order of icons inside portals.