Alt+Tab Suddenly not working on Windows 8.1 secondary

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj

Stardock Community Assistant.

I was informed to ask you to do the purge and reinstall step : https://forums.stardock.com/486104/multiplicity-support-faq#reinstalling

Please get the latest version from your account and reinstall it. Reboot and retest.

Thank you,

Basj,

Stardock Community Assistant

Did the purge and reinstall on secondary, problem persists.

In case it is of any use, Ctrl+Alt+Del *does* work.

And did so again on primary, problem still persists.  Alt+tab still working on old secondary.

Ctrl+Tab switches tabs in browser on new secondary, alt+space works, et cetera.  But for some reason alt+tab simply accomplishes nothing.

Hello,

Sorry to hear you still have problem. I have forwarded your problem again to Stardock Support team for their assistant. Please keep an eye on this thread for any updates. We appreciate your feedback and patient.

Basj

Stardock Community Assistant.

Problem still persists, any help would be appreciated,

...it's now been over a week.  Still have this problem.

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

I have been keeping an eye on the thread, no updates have been forthcoming.

Problem is still ongoing with no help.

It is the weekend and support desk is off

till Monday .So they won't see this till then

maybe other help might come from others

before then. I think a problem with this is

few people use Win 8.1 anymore for testing.

I don't.

I also changed from windows xp on my hp laptop to windows 7 but the print screen option cannot function. i dont seem to find the hang of it.

Hello,

Sorry to hear you are having trouble.

There is no known reason MP would not transmit the keys nor have we ever had any such reports.  If you are running any keyboard / mouse software on each, it would be prudent to uninstall it (on each) to see if the issue persists.

One should also note that both keyboard layouts need to be exact for both PCs.

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Sean Drohan
Stardock Customer Service Manager

There is no keyboard/mouse software on either machine.  Tests show that both alt and tab are transmitted fine, it is just on the new secondary, alt+tab does not switch between active programs as it should.

In addition, after the uninstall-reinstall of Multiplicity, it is occasionally asking for registration/license on the new secondary.  Despite it being configured as only a secondary.

Purge the secondary.

https://forums.stardock.com/486104/multiplicity-support-faq#reinstalling

Sean Drohan
Stardock Support Manager

That's what was done to the secondary.

Specifically: Uninstalled, rebooted machine.  Ran the Purge_MP.bat.  Rebooted machine.  Reinstalled.

Nanaki, that a Secondary would ask for activation is also something we have not seen before.  It may be time to do a clean boot on each:

https://forums.stardock.com/486104/multiplicity-support-faq#cleanboot

Sean Drohan
Stardock Support Manager

Jumped through the hoops.  Problem persists.  Problem still not existant on old secondary.

Quick note for future reference: I had to re-enable startup for Multiplicity service before the batch file would be able to work.

That's what the batch file does, starts MP.

As for your other issue, Nanaki, I just don't have anything else for you to try - there is simply nothing known that should be impeding the process. 

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Sean Drohan
Stardock Customer Service Manager