Bought by mistake

from WinCustomize Forums

I just purchased a WB but didn't realize Ashampoo was still in my cart.  I had considered and rejected it a short time ago.  I have not downloaded the software, can I get a refund?

7,356 views 4 replies
Reply #1 from Stardock Forums Top

I'm sure support will be able to take care of this when they return to work tomorrow morning.

Reply #2 from Stardock Forums Top


I just purchased a WB but didn't realize Ashampoo was still in my cart.  I had considered and rejected it a short time ago.  I have not downloaded the software, can I get a refund?
End of quote

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Siege of Centauri
Reply #3 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

WB was not part of that recent order but I did refund the AS products.  That left a skin in the order as the lone purchase for that order.

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Sean Drohan
Stardock Customer Service Manager

Reply #4 from WinCustomize Forums Top

Quoting sdRohan, reply 3

Hello,

Sorry to hear you are having trouble.

WB was not part of that recent order but I did refund the AS products.  That left a skin in the order as the lone purchase for that order.

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Sean Drohan
Stardock Customer Service Manager
End of sdRohan's quote

 

Sorry I meant I purchased a window blind, tnot the software itself.  Thanks!