Stardock Forums
Currently using two Win10 PCs, secondary PC keyboard input frequently stops. Mouse works fine,.. Moving mouse back to primary and then back to secondary appears to fix it. Seems more prevalent when Chrome is loaded and has focus on primary PC.
Hello,
Sorry to hear you are having trouble.
Please see:
https://forums.stardock.com/486104/multiplicity-support-faq#erraticconnections
----------------
Sean Drohan
Stardock Customer Service Manager
I have the same problem with keyboard that stops working on two Windows 10 machines. I'm using multiplicity version 3.44 KVM Pro Build 00090 on one computer and version 3.44 Build 00090 version on the other. I tried to switch license between the computers but same problem happens. The mouse works fine but the keyboard via multiplicity doesn't.
Have you try the solution suggested by sdRohan above?
Thank you,
Basj,
Stardock Community Assistant
The suggestions did not work for me... using WebRoot, but cannot uninstall it by company policy.
What's weird
1) Only happens when I'm typing on the remote PC and Chrome is in the foreground.
2) Mouse still works on both PCs
3) spacebar and : key work on remote PC.
I thinl something in Chrome is capturing the focus and MP doesnt know how to handle.
While WebRoot is the more likely of the two (it's just vicious on MP and other apps), it's not going to be Chrome itself - more accurately, some extension you have installed for Chrome is the case. You can test this by running Chrome incognito.
I can say this with a high degree of confidence as there are no other reports like the ones you both have noted - I also use Chrome daily and have never experienced it.
Again, I honestly believe it is WebRoot, not anything to do with Chrome...
----------------
Sean Drohan
Stardock Customer Service Manager
Welcome Guest! Please take the time to register with us.