Start10 1.6 causes complete system hang, requires hard reboot

May 22, 2018 9:02 AM from

Dell XPS 8900 user - just updated to Start10 v1.6. This has caused a conflict within the system - now experiencing complete system hang at startup, computer is not usable. Any way to downgrade to previous version?

2,729 views 4 replies

Reply #1 May 22, 2018 9:38 AM from

Stardock Forums Top

Hello,

Sorry to hear you are having issues. Please try purge and reinstall steps https://forums.stardock.com/486022/start10-support-faq#reinstalling

Reboot,retest and report back.

Thanks

Basj,

Stardock Community Assistant.

Reply #2 May 22, 2018 11:47 AM from

Stardock Forums Top

Uninstalled and cleaned the registry changes, rebooted. Resolved issue. Went to stardock website and downloaded but did not / not update the current version when the software offered. Resolved issue. Start10 1.6 has a conflict with something, so I'll stay with the previous verison.

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Reply #3 May 22, 2018 11:51 AM from

Stardock Forums Top

Hello,

I have forwarded your problem to Stardock Support team for their assistant. Please keep an eye on this thread for any updates. We appreciate your feedback and patient.

Basj

Stardock Community Assistant.

Reply #4 May 22, 2018 11:53 AM from

Stardock Forums Top

Are you in a corporate environment with this PC or is it your personal one?

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