WIndows 10 Update 1803

Fails with Black Screen

After installing W10 Update 1803 - when the install completed I was left with a black screen showing just the recycle bin and this error message. 

"C:\Windows\system32\config\systemprofile\Desktop refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, then try again. If it still cannot be located, the information might have been moved to a different location.."

When rebooted the PC reinstalled the previous W10 version.

Could this be caused by Fences (V 3.0.8.1)>

The only Desktop folder I can find is in C;\Users\Default and is empty.

7,675 views 2 replies
Reply #1 Top

I'm running Win 10 v1803 and Fences no problem - Fences is not your problem

Try running SFC to check windows then try your Win update again

To run SFC

Please try the following:

-For Win8/10 Users: Open the Start Screen, and type 'cmd'. Right-click on the search result and select 'Run as administrator' from below.
For Win7 Users: click Start, in the start search field type 'cmd'. Right-click on the search result and select 'Run as administrator'.
-Type: sfc /scannow
-Wait for the scan to complete (this can take several minutes)

In addition, please also run the following command in the same elevated (Run as Admin) command prompt window:

dism.exe /online /Cleanup-Image /RestoreHealth

The above command should assist with replacing any damaged or problematic system files. Please note, however, since it may require restoring certain files, this process can take some time and you will need to be patient until it has completed.

Please let me know whether this resolves your problem or if you have any additional questions.

Best regards,

Reply #2 Top

AzDude's advice is sound. 1803 is problematic: https://forums.wincustomize.com/488880/page/2/#3714043

If you're on W10 Home Premium you might wan't to configure updates as if you were on a metered connection so as to delay them until you're sure the update isn't buggy. The linked article to my post link will tell you how to do that.

It won't stop updates MS considers vital to your machine running smoothly, though.