Activation not working

from Stardock Forums

Hi,

I'm unable to activate my copy of Start10, either directly, or indirectly via activate.stardock.com.  When activating directly, it times out and tells me there is an issue with the Internet connection - which there isn't.  When I create an offline activation file Start10.req and try to upload, it just hangs with "Please wait..." after pressing submit.

Is the activation server down at the moment?

James

11,321 views 10 replies
Reply #2 from Stardock Forums Top

Sorry for the issue. We're looking into this now.

Elemental: Reforged
Reply #3 from Stardock Forums Top

Trying activation's this morning on both Start10 and fences and experiencing the same issues

Reply #4 from Stardock Forums Top

Quoting psschas, reply 3

Trying activation's this morning on both Start10 and fences and experiencing the same issues
End of psschas's quote

The team is aware and are working on a solution. Sorry for the trouble.

 

Reply #5 from Stardock Forums Top

I was able to activate two Start10's yesterday. I was hoping they've finally fixed the issue as I will have more to activate late this week.

Reply #6 from Stardock Forums Top

I can't activate my copy of Start10 too. Today is 29.03.2017 and nothing changed.

Any news Devs?

Reply #7 from Stardock Forums Top

Quoting adamo3x0, reply 6

I can't activate my copy of Start10 too. Today is 29.03.2017 and nothing changed.

Any news Devs?
End of adamo3x0's quote

What error message are you getting?

Reply #8 from Stardock Forums Top

Hey

I have multiple computers in my company telling uses that they are now on a trial.  We have 50 seats, and I have sent in a ticket but still haven't heard back.  I called and left a message also.  

 

 

Reply #9 from Stardock Forums Top

What is the ticket ID please?

Reply #10 from Stardock Forums Top

I'm trying to activate Start 10 but I get a message saying that I have no internet connection, which isn't correct.