Who do you think is responsable?

the maker can fix the problems but the vendor may be needeed to contact the maker, depends on the situation

depends on what the 'problems' are, and what you mean by 'vendor'. My understanding of the law goes like this.

The retailer (vendor) wouldn't be liable for a product if it exploded and killed someone, that would be on the head of the original manufacturer. If a subcontractor (vendor) made a problem part for the product that killed someone, the decision would have to be made whether it was a design flaw in the product as a whole, or a defect in the part made. Usually both would be held liable, anyway, since quality control should catch that kind of thing and things should be designed not to kill people if parts fail.

Beyond pain and suffering, most manufacturers do their best to wash their hands of damage their products cause to other stuff; i.e. washers that eat clothes, software that corrupts your harddrive, etc. They'll pay ya for the product, but the stuff you lose is your loss. Don't know if anyone bothers to test that legally very often.

If the product simply malfunctioned in a reasonable amount of time, the retailer should refund or exchange it, since it would be impossible to say if the defect or damage wasn't caused by their handling of it.

yeah most will repair....failing that a replacement is usually given

Okay, basically I was trying to get a feel of who I should be trying to get help from concerning ToonXP issues hehe. Someone in another thread suggested that it was Stardock n Wincustomize not PixStudio I should be trying to get help from concerning problems I and others have. Basically saying as it was made for them to sell so their responsable and I thought I'd see what others thought.

You might try Stardock chat with your problem and I'am sure someone there could help you.

Now we all know that Frogboy is responsible for EVERYTHING!

ah okay so now its Frogboys fault got ya hehe.

"Oh Frogboy....can you help me"