Download Button Missing
I was trying to reinstall WindowBlinds 10 and went to my downloads page at https://store.stardock.com/myaccount/products and discovered that there was no download button. Is there some reason for this?
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I was trying to reinstall WindowBlinds 10 and went to my downloads page at https://store.stardock.com/myaccount/products and discovered that there was no download button. Is there some reason for this?
Did you get WB through an OD subscription that has since lapsed?
No, I bought WindowBlinds 10 as an upgrade to WindowBlinds 8. Previously I had bought Start10 as an upgrade to Start8 and both of those had download buttons. I have never had a subscription to OD.
Please start a support ticket: https://esupport.stardock.com/index.php?/Tickets/Submit
Done!
Why was this issue closed by the support team without fixing the problem? The ticket ID is RCQ-609-41462. The download button is missing from my download page. When and if Stardock issues any updates for WindowBlinds10 how will I acquire them without a suitable button?
do you have flash disabled?
Yes, I have disabled Flash in IE11. I'll try enabling it and see what happens.
I enabled Flash in IE11 but it made no difference, the download button is still missing.
Do you have any adblock/noscript type extensions running on your browser?
Yes, I have Adblockplus running, but with Stardock.com exempted.
ASARussel,
We are confused... You wrote here:
However, when Alan noticed you had already activated, you wrote in your ticket:
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Posted on: 21 March 2016 12:04 PM
I reported the problem as a missing download button. I never said I couldn't download the initial release of WindowBlinds10. I was more concerned with future releases. There is no conflict.
Thank you for fixing the missing button problem, that was all I wanted.
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