Game "crashes" while fighting with taken over Ships from KI

from GalCiv3 Forums

Hi Community,


since three days, i have some problems with the stability of the game while a KI wanted fighting an allied Ship, which is over my control.
The situation:
Turn 880, through an alliance with a KI (which KI is not matter, cause it's with every race the same) i got the planets and fleet of it, because it give up, for whatever reason.
Only two turns later a KI was attack one of these taken over ships and the game hangs up. It not crashes, it runs normally and i can do some interactions (clicking on Planets, define routes for ships, where they should go when it's my turn again but the round doesn't come to an end.

Do someone know about this fact?

MFG Mike

2,907 views 3 replies
Reply #1 from GalCiv3 Forums Top

If you are getting to turn 800 it sounds like you are playing one of the larger galaxy map sizes. If so, there are two possibilities I can think of:

1) it is crashing, but is just taking so long producing a dump file that it just appears hung. There is an immense amount of debug information that needs to be captured to allow the devs diagnose crashes on the much larger maps.

2) it is hung. The OS's "task manager" can be used to create a dump that the devs can use to diagnose the problem.

EDIT: I just thought of a third possibility: When a crash dump is produced, the OS uses the swap file, which increases the size the swap file needs to be. Have a look at the OS's "virtual storage" settings and post them here along with how much physical RAM you have.

 

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Other help and hints can be found in the GalCiv III General Troubles web site.

Reply #2 from GalCiv3 Forums Top

Ok, i will look after your information next time the game crashes and post it below.
One current information i always have to you now: My physical memory (RAM) is 16GB.

For more information:
If i close the game, the task won`t stop by itself, it continues until i stop him manuel.

 

 

Sins of a Solar Empire II
Reply #3 from GalCiv3 Forums Top

Please submit a support ticket so we can look into this. There is instructions in the troubleshooting guide that was posted above.