purchased renewal now "No registrations found" when clicking my downloads

purchased renewal now "No registrations found" when clicking my downloads

 

I have also purchased ObjectDock Plus which I got in 2012 (found receipt), cursor fx and soundpackager (can't find receipt for) which aren't showing up in the list

 

ok I have kinda worked this out?

I have 2 accounts registered under the same email

 

is it possible to merge both accounts into 1?

I only remember creating one account but I seem to get 2 different accounts using the same email

 

sometimes it logs into the new renewal account and sometimes the old

3,012 views 2 replies
Reply #1 Top

I merged the accounts for you and sorted out your registration. You should be good to go now.

Reply #2 Top

thank you for the quick response and fix

closed the support ticket and credited you in it