Koasati Koasati

Am I wasting my time with a FAQ?

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Am I wasting my time with a FAQ?

from WinCustomize Forums
I've been working on 3 FAQ pages. One for newbies, one for newbies that want to start skinning, and one specific to WC... why the 100meg cap, why am I getting server busy, and such. I'm still waiting for Brad to respond to an email I sent him, asking for permission for the WC FAQ. I won't post it without his approval.
Anyway, the question is, am I wasting my time? Will you guys and gals that answer the same questions over and over, send the newbies asking for help to the link? Will any of you help me out by submitting ideas for improvement, additional questions and the like? Will the newbies read it? Should I just get back to skinning something, and forget this?
Please respond, and tell me what you think.
oh yes.......... the first page as it stands right now is here http://koasati.net/faq1.htm
So ......what say ye, answerers of the redundant questions.
22,082 views 77 replies
Reply #26 from WinCustomize Forums Top
The idea of the FAQ is that WHEN the next 'oh it's all so hard and I'm impatient so help me now' comes along we just 'gently' direct them to the link and politely suggest they do not repeat their request unless the FAQ has not helped.
If it 'would' but they are just being lazy/difficult, we take them out and introduce them to the in-tray at the Soylent Green factory...
Reply #27 from WinCustomize Forums Top
Damm Jafo, thats an old movie. Kind of supprised you remembered it.

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SoundPackager - Customize the Windows sound scheme
Reply #28 from WinCustomize Forums Top
I remember that movie! More proof that gun-boy can't act!

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Reply #29 from WinCustomize Forums Top
I hate typos!

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Reply #30 from WinCustomize Forums Top
Chef Garry, you shouldn't talk about Moses like that.

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Reply #31 from WinCustomize Forums Top
Certainly not a waste of time. In fact it could be a "Newbies! Read this first!" kind of thing.
Could I also point out that item 2 about rudeness, should also apply to answers. Us thick newbies need encouragment not abuse, and some of the installation and "how to use" instructions are perhaps beyond some ppl's technical ability, esp those who use computers as tool first and foremost, but still like them to look good. Happy to say I haven't seen any overt abuse, but some comments may be misconstrued.
Reply #32 from WinCustomize Forums Top
'We thick newbies need encouragEment...' [not 'Us']... Spell checker
Reply #33 from WinCustomize Forums Top
precentages of all tech support calls:
RTFM 80%
Glancing at the help pages does not count.. RTFM! 10%
Real issues 10%
Reply #34 from WinCustomize Forums Top
It's the best initiative I have seen so far when it comes to helping people out that visit this site. It's certainly not a waste of time. Faqt finding !

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Reply #35 from WinCustomize Forums Top
Pedentry is not encouraging, Jafo, it is annoying. I was just trying to be relaxed, and as for missing as "e" out of a word, well, excuse me!!
Reply #36 from WinCustomize Forums Top
yeah Jafo! what's the matter w/ you! always corecting poeples speling? hehe KISS
Reply #38 from WinCustomize Forums Top
/me is amazed at the response on this!

T-Man ... Jobe had to drop out, but I've been thinking of doing this for months, so I thought I'd do it! Had I known you were interested in using it, I would have started a while back.
I'll email you, so we can things out.

LazyDawg..... good point.

Jafo.....if LD is from Texas, 'us' thick newbies, is perfectly acceptable. He spelled dawg correctly.
Reply #39 from WinCustomize Forums Top
I think a FAQ link would be very helpful here! I'm relatively new myself, and did have some questions regarding registration...but I emailed Stardock directly for that.

One common question that might not be resolved through the FAQ page is the "What's the name of (or where can I find) this skin?" For that, we have to just rely on ppl's memories or knowledge.

Thank you for taking the time to do this...it IS greatly appreciated!
Reply #40 from WinCustomize Forums Top
One more important point to all this is to make the link button to the FAQ the most prominent link button on the page. Perhaps bright red with bright white text at 3x5 index card. Kidding on that 3x5.
Reply #42 from WinCustomize Forums Top
Not a waste of time. I would suggest keeping it concise, though. DevArt's FAQ is like War and Peace. I think that is almost worse than having none at all, since the screwiest people don't have the attention span for it ( I don't...)

Also, don't forget the people who will come here to gripe *about* what they read in the FAQ when they might never have had reason to otherwise. Since many people never hit the 100 meg limit, I wouldn't be surprised if the griping about that actually increased.

Isn't it a shame you can't auto-kick on a messageboard like you can on IRC? kickword: 'WTF?', '!!!!!!', etc.
Reply #43 from WinCustomize Forums Top
LazyDawg....my 'real' concern was the 'Us' instead of 'we', but I'll ignore your mistake with 'pedantry', because THAT WOULD be petty..... Spell checker

I have this Spell checker icon specifically to bug people, and for no other reason...

/me goes off to keep a closer eye on this Koasati creature....says he's a Texan, I 'thought' he was homan....

Reply #44 from WinCustomize Forums Top
OK, I'm gonna have to sack my typist.....'human'...

Hey! YOU! Over there....that's right, the one with the two fingers.....yer ass is grass.... >
Reply #45 from WinCustomize Forums Top
Why does your typist have a green donkey.
Koasati, thanks, but I'm not from Texas; I'm a Brit, "Dawg" just goes better with "Lazy" than "Dog".
Reply #46 from WinCustomize Forums Top
LazyDawg, just like you, I must pander to the feeble minded Americans who cannot spell 'arse'...

BTW....pity you Pommies forgot how to play Cricket.
I remember when they used to thrash us convicts, but, as with all subversives, we watch, and wait, biding our time....and then......
Reply #47 from WinCustomize Forums Top
Forgot? I didn't think we ever did. (shoddy shoddy performance)
I assume you've seen the "rule adaptations" to allow for a more competitive second Test?
Reply #48 from WinCustomize Forums Top
Jafo: BTW....pity you Pommies forgot how to play Cricket

Are you sure you wouldn't like to change your name to Jafa?

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Reply #49 from WinCustomize Forums Top
feeble minded Americans...

this from the guy who lives in a country where the 'roos are too lazy to stand up most of the time, and just lay around in the shade
Reply #50 from WinCustomize Forums Top
Kinrik....Yanks may be feeble minded, but we've got it all over ya.....we're a race of 'slack bastards'...'convicts', even....

I still think it would be fun if America got into playing Cricket....somehow I think it would come out looking like baseball...

LazyDawg....'rule adaptations'?
Do the Aussies have to tie their shoelaces together?...