Major problem with Fences and multiple second monitors

from Stardock Forums

Every day when I move my Win7 laptop between work and home, Fences puts everything on the wrong monitor despite the laptop always being set as the main monitor.

This is a major problem and likely going to end my Fences trial early if there's no work-around or resolution available.

I've seen "preserve my desktop layout by storing my fences' positions on a per-screen-resolution basis" mentioned, but this setting doesn't change anything for me. I'm not sure this feature works at all, because often when I go to Fences configuration it's been randomly changed back to "preserve my desktop layout by scaling my Fences".

fences
6,520 views 3 replies
Reply #1 from Stardock Forums Top

Yes - I`m getting the same problem plus multiple other  annoyances with this program - it looked like such a good idea when I bought it, but I`m now heartily sick and tired of restarting my pc to unfreeze fences or icons - support are no damned use either, their "advice" was basically to reset it to its native state - i.e. start again and then to blame my video drivers  ( which are both up to date and working with EVERY other program on the PC just fine), then just for jollys - to close the ticket  without a proper fix. - Useless!! - uninstalling it, -& it will be a LONG time before I consider buying stardock programs again - if ever.

Reply #2 from Stardock Forums Top

The same here. Worked fine for years and since a few weeks all icons freeze, sometimes more than once a day, and have to restart the computer.
For what I use it for: online flightsim, unacceptable!
Accidentally found out that if you restart and there is an open program that avoid that and you delete the restart, the icons did unfreeze.

 

Scaring that there is no reaction of Stardock. Going to look for other solutions. Someone other suggestions?

 

 

Star Control: Origins
Reply #3 from Stardock Forums Top

Anyone having an issue, please make sure you have the most up to date version installed from here: https://store.stardock.com/myaccount/products

If you still have trouble, please download and run the following utility:

http://sd.stardock.com/SDSupportTool.exe

This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates on the desktop to [email protected] so we can look further into this for you and escalate it to the developers if need be.