Where is my game?

February 23, 2012 6:43 PM from

Hello, I am a new customer on Stardock. I pre-ordered Fallen Enchantress today via PayPal but I still didnt get a game (the Beta2) to download? How long does it take?

10,144 views 6 replies

Reply #1 February 23, 2012 6:53 PM from

Elemental Forums Top

Have you checked here.. https://store.stardock.com/myaccount/products

Reply #2 February 23, 2012 7:07 PM from

Elemental Forums Top

If not there, check under your couch cushions, I am always finding stuff there...

Reply #3 February 23, 2012 7:50 PM from

Stardock Forums Top

Quoting WhiteElk, reply 1

Have you checked here.. End of WhiteElk's quote

">https://store.stardock.com/myaccount/products[/quote]

yes, I checked there. it is not there

Reply #4 February 23, 2012 7:51 PM from

Elemental Forums Top

DeutschRitter , please contact [email protected]

Reply #5 February 24, 2012 8:53 AM from

Stardock Forums Top

DeutschRitter: You should have mail from support.

Reply #6 February 26, 2012 5:14 PM from

Elemental Forums Top

thx for the friendly support! I got my game

Welcome Guest! Please take the time to register with us.

Richer content, access to many features that are disabled for guests like commenting and posting on the forums.
Access to a great community, with a massive database of many, many areas of interest.
Access to contests & subscription offers like exclusive emails.
It's simple, and FREE!