Libraries back up, restoration begins

from WinCustomize Forums

The libraries are back up. So here's where we're at:

We're going to ship the archive to California to be installed but that will take some time to do. 

In the meantime, everyone who uploaded a skin after October 1 will be receiving an email letting them know how to quick update them. Authors who resubmit their post-October 1 skins will automatically have their skin date updated as if they were new (our way of thanking authors for doing them).

Also, anyone with Apprentice access or higher can also help authors and the community out by submitting missing skins too (screenshot will still be needed). Here's how you do that: Go to the file library and you will see which skins are missing by the special missing skin thumbnail. There will be a [Help Update] link there. We'll be keeping track of who helps the most and sending out T-shirts for Christmas to some of the top helpers as a token of our and the community's appreciation. Note: Do NOT try to submit missing skins using the usual "upload" mechanism. Do it from the Help Update system or from the link you (as an author) received in email.

By working together, we may actually be able to have reasonably up to date libraries by Thanksgiving!

Thank you for all your help! Have fun!

 

24,636 views 45 replies
Reply #2 from WinCustomize Forums Top
um, how would that work? Upload them through the regular way?
Sins of a Solar Empire: Rebellion
Reply #3 from WinCustomize Forums Top
Hey Frogboy,

You do and always have done great work. Thanks for keeping the site up and going. I know how frustrating it can be sometimes, but it is appreciated! Give your self a pat on the back and take a break tomorrow to enjoy the holiday. I hope it is a happy and safe one for your and your family!!!!! Thanks again for all of the great work.

Reply #4 from WinCustomize Forums Top

No, just go to the library, and when you see a missing file it says [Help Update].


 

Reply #5 from WinCustomize Forums Top
Ok, thanks. And much appreciate all your concern for the community.
Reply #6 from WinCustomize Forums Top
Cool.
If we're going to send something through "help update", do we need to send a screenshot too? Confused.
Reply #7 from WinCustomize Forums Top
Yes, you need a screenshot!

Reply #8 from WinCustomize Forums Top
OK, fine. I think I broke it though?
I went to the Dock icons and to "help update" and I get "ERROR TEST1 You are not authorized to view this page ".

Should I just wait a bit?
Reply #9 from WinCustomize Forums Top
Frogboy...Glad you guys got things on the move...I will try to update a few, I reaaaally want one of those 'Skinner' shirts
Reply #10 from WinCustomize Forums Top
I never doubted you folks for a minute! Thank you so much for working around this problem...most other sites, we would be stuck here until monday. You guys go one step further...and for that we could not be more thankful. Way to go!
Reply #11 from WinCustomize Forums Top
Thanks for your hard work, it's very much appreciated!

Quick question...2 of my skins (from before Oct.1) show the missing skins graphics, can/should I update those as well?

Thanks again!
Reply #12 from WinCustomize Forums Top
I just thought of something. If you upload any of the skins, make sure they're the original files, that the authors uploaded. This is a problem, for me in helping, because every skin I have ever downloaded, I apply, look it over and tweak and modify, to suit my needs. I feel bad in not helping with the files but I might be able to help with any screenshots. Just a (helpful) suggesting for all skin authors and uploaders.
Also, a big thanks to everyone, for getting the site up and going again, so quick and to all the helpers.
Reply #13 from WinCustomize Forums Top

If you had an upload that was waiting moderation you will need to upload your item again as we have clear the database of those records since we do not have the files to go with them.

Reply #14 from WinCustomize Forums Top
Are you sure the restore worked? None of my skins are there - they all have the [Help Update] button yet some of them are quite old.
Reply #15 from WinCustomize Forums Top
Trouble in wintown
To the upload mobile!
Sorry to hear about the troubles guys. Ill get my stuff back up new and improved ASAP. I also have about 60 of brazen's objects in case he doesnt have a T3 to upload em all

---|2andom.0101
Reply #16 from WinCustomize Forums Top
Judge: The restore will be another week or two. Please read the other news items.
Reply #17 from WinCustomize Forums Top
seems I can't help? don't understand. Got the same error as stockholm syndrome.
Reply #19 from WinCustomize Forums Top
It's great to be back, and thats all there is to it.
Reply #20 from WinCustomize Forums Top
Help/update working fine!
Going as fast as I can...
When do I get the T-shirt?
Reply #21 from WinCustomize Forums Top
You guys are doing a great job of trying to get things back up and running. Definitely happened at a bad time. Don't work too hard - enjoy your holiday!!!!!
Reply #22 from WinCustomize Forums Top
I also ran into the same problem as stockholm syndrome, what was the issue?




OK, fine. I think I broke it though?
I went to the Dock icons and to "help update" and I get "ERROR TEST1 You are not authorized to view this page ".

Should I just wait a bit?




by stockholm syndrome Wednesday, November 26, 2003
Reply #23 from WinCustomize Forums Top
I sure wish I would of downloaded the files I needed. Grrrrr

Wow, this sure has been a mess.
Reply #24 from WinCustomize Forums Top
im in the shits ihave 56k modem and it would take me for ever to upload my work, im just going to wait untill i get my ADSL
Reply #25 from WinCustomize Forums Top
I'd love to help... but I can't get passed the "ERROR TEST1 You are not authorized to view this page" error. (I'm a level 4 user - so I'm not sure where to go from here)