Kestral2040 Kestral2040

New WinCustomize 2010 Comprehensive Bug Thread

New WinCustomize 2010 Comprehensive Bug Thread

Ok now that we are out of beta, please try and post any bugs you are finding here.  I will be monitoring this thread and trying to fix/troubleshoot whatever is posted.

133,653 views 382 replies
Reply #251 Top

Quoting butch123, reply 246
My last windowblind I uploaded Alpha 7 final, there seems to be a problem.  I have recieved three or four messages from users saying that they cant download it. I dont know if it is stuck or if I should re-upload.  Could I get some feedback on this. Thanks...
End of butch123's quote

I see an issue that might be a bigger issue, I will have to get with the dev guys tomorrow morning about it.  I will let you know asap.

Reply #252 Top

Just reporting that the forums are slow as shit. It's almost painful trying to post anything...and then when I do....the forums either go boom...the post doesn't show or it just takes forever to load. Is the ever going to be fixed?

Oh...and if this doesn't belong here...I couldn't find a specific thread for forum problems.

Reply #253 Top

My # of skins per page isn't saving.. if I quit Safari and come back, it's back to the default.

Reply #254 Top

It seems odd to me that when I view my page I see the option to PM myself. I can't think of a time when that would be useful. Now if after clicking on send private message, you got a dropdown menu or search box for member names.......That would be useful!

Reply #255 Top

I uploaded a screenshot about 45 minutes ago, and it looked like it was posted, but I can not find it anywhere.  I was going to post something else, but I think I will wait.  :beer:

Reply #256 Top

Stuck in processing.  Should be in Gallery now.

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Reply #257 Top

I tried to download a premium skin that I've bought in the past (through the registrations section) and I get a 404 error anytime I try.

Reply #258 Top

Stuck in processing. Should be in Gallery now.
End of quote
Thank you Hank!!!  <3

Reply #260 Top

Another upload problem is the inability to include a video preview when uploading a dream, which I believe may be due to a file size limit on the preview. Here's the error I received.

 

If the 2 MB limit is imposed on video previews, like the preview image, then the size is way too small and I will no longer be able to include one. At the lowest quality setting in After Effects, a 30 second dream preview file is 7MB.

 

On a positive note, I found you can manually insert a line break in the description by inserting the code <br>

Reply #261 Top

Quoting vStyler, reply 259
Still having upload issues, Ive uploaded a tray dock here https://www.wincustomize.com/explore/objectdock/16572/  the preview isn't showing and its not in the Gallery.
End of vStyler's quote

I see the preview fine...  There is an issue with the queries/views for specific galleries being cached longer than they should be, we are working this currently however the skin is up there.  It just isn't showing in the gallery view (you can still find it in explore all and the newest skin thing on the home page)

Reply #262 Top

[Request]

Can we get back the thumbnails when we go to someones profile page so we can see all their skins the WORDS to me are just dumb I (can't speak for most) Like the thumbnails view not a Word view that just doesn't tell me what the skin looks like.... I know you'll say well just click on the word and look at it ... That is too TIME consuming just too find out you may not like it at all....  PLEASE PLEASE consider putting it back to Thumbnails...  thanks

Reply #263 Top

Master skin page dates keep flipping around, they should date from the first day of the beginning of the pay period, they keep flipping to different dates.

 

Secondly , is it possible for one to change ones WC password at the moment? If so, where?

Reply #264 Top

Secondly , is it possible for one to change ones WC password at the moment? If so, where?
End of quote

Hey MasterV; this is untested; top of page My Account, Login tab.

Reply #265 Top

Hey MasterV; this is untested; top of page My Account, Login tab.
End of quote

 

all i see is logoff, my settings... and that gets a server error everytime. x_x

Reply #266 Top

Secondly , is it possible for one to change ones WC password at the moment? If so, where?
End of quote

Try here - https://www.stardock.com/support/

Use the 'Need to update your email address or account info?' link and then after logging in click the Login Info tab.

Reply #267 Top

Thanks :)

Reply #268 Top

Quoting vStyler, reply 263
Master skin page dates keep flipping around, they should date from the first day of the beginning of the pay period, they keep flipping to different dates.

 

Secondly , is it possible for one to change ones WC password at the moment? If so, where?
End of vStyler's quote

 

John, you can also go to your profile page and click private messages, then account.  You can change your password there. This info was posted in another thread.

Reply #269 Top

I'm back to not being able to get to the site using the wincustomize.com address but the wincustomizetest.com one works. This website roulette is getting tiring now. <_<

Reply #270 Top

Quoting DisturbedComputer, reply 262
[Request]

Can we get back the thumbnails when we go to someones profile page so we can see all their skins the WORDS to me are just dumb I (can't speak for most) Like the thumbnails view not a Word view that just doesn't tell me what the skin looks like.... I know you'll say well just click on the word and look at it ... That is too TIME consuming just too find out you may not like it at all....  PLEASE PLEASE consider putting it back to Thumbnails...  thanks
End of DisturbedComputer's quote

I second that. I need a reliable address that I can use as a link from other skinning sites and right now this is not possible. The personal pages need to be working properly. Subscriber perk,Personal gallery.

Reply #271 Top

John, you can also go to your profile page and click private messages, then account. You can change your password there.
End of quote

 

Thanks, prolly what Cavan meant too, I'm just an idiot.. XO

 

done.

 

 

Reply #272 Top
Kestral2040
Can you tell me if the problem I mentioned in reply 260 about the preview video is due to filesize or is it a bug?
On the old site, the only restrictions were the dimensions had to be no larger than 300 x 300 and it had to be swf format.
I see no indication of a size limit in the description yet no matter what I try I'm unable to upload a preview file.
Also, on the old site I could set up an upload and it would automatically post once it was finished.
On the new site I have to upload each part individually and then submit it. With a small file it's not a big deal but on a 150MB Dream it can take a while to send up.
Is there a way to automate the submit portion so I don't have to babysit the upload?
Lastly, my last two uploads went to moderation and I'm a Master. Will that be fixed soon?
I understand that you are busy trying to get everything worked out so I don't expect these to be fixed overnight, but if you could put these on your list I'd appreciate it.
Thanks
Reply #273 Top

damn...now I can't even get line breaks to work in the forums.

Reply #274 Top

It just isn't showing in the gallery view (you can still find it in explore all and the newest skin thing on the home page)
End of quote

 

Yep, 12 hours later, still not showing in gallery, I know where it is, sure.... the thing is, I sorta need other people to find it too x_x

Reply #275 Top

/me snaps fingers, and does the magic wave of the hand.

Darn.... weren't that easy, as some seem to imply.