Problem with upload

from WinCustomize Forums

I've a problem with wallpapers upload. It says:

Your skin has failed to upload.

The screenshot file you are attempting to upload is not valid. Hint: Check the file extension.
When uploading a new skin, a screenshot must also be submitted.
The image preview is always a .jpg 2,4 MB and the file is .zip as always. Help thanks
5,143 views 4 replies
Reply #1 from WinCustomize Forums Top

Make sure you are using Flash 9, not 10.

 

Reply #2 from WinCustomize Forums Top

I have found that if my preview image is much over 1 MB that I get this message. The size of the zip doesn't seem to matter but the preview can't be too large of a file. Try saving just the preview in a lower quality and see if that works.

The Political Machine 2024
Reply #3 from WinCustomize Forums Top

I've try with an image preview of 1,6 MB instead of 2,4 MB and now works. I think that for the preview there is the limit of 2 MB.

Thanks ID and Frankief :-)

Reply #4 from WinCustomize Forums Top

Happy I could be of help!