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Should Windows 98/ME be supported?

Should Windows 98/ME be supported?

It's frustrating. I go over to download.com and see user reviews on WindowBlinds:

http://download.com.com/3000-2326-10131236.html?tag=sptlt

And reading it, you'd think that WindowBlinds was junk. But we know it's not. We know it works really really well, especially on Windows 2000 and XP.

The problem is that on Windows 98 and ME, things get dodgy. Those versions of Windows have a limited number of GDI resources. So sometimes desktop enhancements (not just WindowBlinds) work perfectly and sometimes tweaking needs to be done to them.

According to the stats on WinCustomize, Only 19% of the visitors here even use Windows 98/ME. A year ago it was 45%.

This raises the question - how long should these cutomization unfriendly versions of Windows be supported? We're finding it to be a huge PR problem. People download customization software on their Windows 98 box, some percentage of them has problems due to the crummy neature of Windows 98/ME, and then when they eventually upgrade to a decent version of Windows they only remember that the software in question gave them problems and hence we end up with "I tried WindowBlinds and it was unstable" spread like gospel.

http://download.com.com/3000-2326-10131236.html?tag=sptlt

As I write this, fewer than 7 out of 10 people actually had a positive experience with it. Obviously there are some other issues involved such as registered users don't download the shareware so over time, the only users left downloading the shareware are people who have (for whatever reason) chosen not to register. But it's hard to help wondering that Windows 98/ME is also a major factor.

With only 1 out of 5 people on this site running Win98/ME in a world where 70% of desktops are running Win98/ME, it really demonstrates that those who are into customization or have a positive experience in customizing their comptuers are running Windows 2000 or Windows XP.

Therefore, what do you think? Should support for Windows 98/ME users be phased out and if so when?
53,229 views 96 replies
Reply #51 Top
I'd like to see an 2K/XP only version of the whole ObjectDesktop, as I'm sure it would speed and refine things no end.
Reply #52 Top
I actually did upgrade my operating system from Win98 to Win2k because I was having so much trouble with the Stardock apps. Win98 ran just fine without any Stardock apps loaded, but it would just go into a tailspin with WB v3 & OB running. I now have a $600 printer gathering dust because there are no Win2k drivers for it and Duke Nukem 3D won't run, but the Stardock stuff looks great. Everything is a trade-off.
Reply #53 Top
Read this link:
http://download.com.com/3302-2326-10131236.html?ob=1&pn=1&fb=0

Sort it by date.

Now look at the number of people who say WindowBlinds is horribly buggy and slow for them. I'd bet nearly all of them are running Windows 98 and ME.

I don't think it's realistic to drop Windows 98 and ME support in the present time. The question is when to do so. No one supports Windows 3.1 anymore. Windows 95 is supported by hardly anyone.

How many people, many of whom may be running Windows 2000 and XP where WindowBlinds is almost certainly going to run flawlessly, read the reviews in the link above and are dissuaded from trying out WindowBlinds?

How many more people are going to download it on their overburdneed Windows 98 machine and find problems and then when they do upgrade to Windows XP only remember that they had problems?

That's my concern. And not to be critical of certain Windows 98 users but they don't tend to be very helpful. They'll just throw up their hands and say "WindowBlinds doesn't work". We get very few useful reports on how we might at least be able to work around problems on Windows 98. All we know is that the Windows 98 and ME machines in our testing labs work fine with WindowBlinds. But we don't have 50 different video cards to test against on Windows 98 and ME.

One possible solution may be that when WindowBlinds 4 comes out to actually have two seperate versions. I.e. some sort of WindowBlinds XP v4 and a WindowBlinds 4. I dunno, there is no easy solution.

The more powerful desktop enhancements get, the harder it is to get them to work on the DOS based versions of Windows.
Reply #54 Top
For the record, I've been watching WindowBlinds for quite a while. I've wanted to buy it for at least a few years, and I've never been able to do so in the past because I was running Windows 95, Windows 98, or Windows ME. Just this last week, I was finally able to buy Object Desktop 2002 in good conscience because I'm running Windows XP.

Under Win9x/ME, skinning is really quite a kludge. It flickers goofily at times, redraws don't always get queued properly, and the whole thing just gobbles system resources that those OSes just don't have to give. Under Windows XP, however, it's a truly integrated piece of the OS, and it makes my daily work both easier (thanks to pieces like Control Center) and more fun. I'm glad I could finally buy it.

My advice to the developers, needless to say, would be to stop worrying about Win9x/ME. Your product just isn't worthwhile under those OSes anyway.
Reply #55 Top
I used to run WB on my NT4 machine at work about a year ago. It worked but would cause problems. It was a cold and lonely day when I finally gave up on it. Oddly DX still ran well.

I would suggest going to two versions. One that works OK on 98 and one that works with 2K/XP. You will still get lots of complaints from users that don't bother to read that, "This is for Win2000/XP. For the Win98/ME version please go here." It should help though.

Would there be problems with skins that are written for XP not being compatible with a 98 version? It was mentioned earlier that things like per pixel shading are not supported under 98. You might need to put into the 98 version a warning system, "This skin uses features not supported with this version of WB."
Reply #56 Top
I agree with others that v4 would be a good time to drop 9x support. New version numbers are major upgrades anyway, and people who bought or upgraded to v3 can't reasonably feel cheated, and they could continue to use v3. I would also imagine that's far enough away that the XP userbase will grow even quite a bit more.

Perhaps you could continue to fix any bugs that arise on v3 for 9x users (at least for awhile), but freeze the development aspect, and concentrate all your development efforts on v4 for W2K/XP.

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Reply #57 Top
Drop 98 and ME support and sell less, make less, charge more. Humm, sounds like plan... Out of everyone I know real well, 7 out of 10 of them have 98. They dont care about new features of newer releses of OS's, and they are not gona pay for something they don't need or want.

When Microsoft drops support for 2000, that will be one of their biggest mistakes ever. They are fixing to drop NT (if they havent yet), and I have not seen many people happy about XP or .net (in the server world). They all want to stick to the NT platform and move to 2000. Why fix it if it is'nt broke? Most Windows 2000 servers run fine, so why would people want or need to upgrade? Some of my friends companies are moving to the Unix platform because it is chepper than microsoft's new licence plan. And most of the other friends companies have alwase used Unix.

But sometime next year, 2000 gets dropped, and it wont affect me , because wether they drop it or not, I will still use it. So what if the latest video cards dont support it in the future, I still use an SiS 8mb vidrocard that runs fine, + I cant afford an upgrade.
I bought it a year ago for $300 and have no plans ever to spend another $200-$300 for an upgrade. There is nothing Microsoft can do to move me to XP. Even if they basicly force me to, I would gladly take Linux over Windows.
Reply #58 Top
I agree that something should be done. However, the older OS's in some ways need customization the most, it just has to be done carefully. I'm still stuck with NT4 at work, and it would be horrible if I could not skin it. Until recently I ran WinME at home (now xp thankfully!) I would not want skinning apps like Windowblinds to check your OS and then say "sorry, no go". It would make sense though to have some features unavailable that just produce too many headaches on older OS's (like in WinFX1.2, no way to turn on transparent menus in NT4 even in the .ini)
Reply #59 Top
You should have a button in the Windowblinds config that will do a quick analysis of the system and provide some suggestions. If it appears there is a lot running at startup, a message could say if WB is running slow, try turning off some of the other apps running at startup etc. Kind of like a quick diagnostic. If I remember right, the beta of the new WinFX has something like this.
Reply #60 Top
C²zero: You know why Microsoft "Fixes it when it isn't broke"... They don't make money on an OS that everyone already has. If you don't "improve" it once every couple of years, then you don't have a product, and can't pay the insane manpower, political manuvering, and legal armada that Microsoft sports.

Be thankful it is the way it is, because I don't think it will be this way much longer. The days of Buying an MS OS are numbered, IMHO. According to the user agreement you really aren't buying the OS now, just buying the right to use it. It won't just be a pay-once thing in the future. Think of how much overhead they would save if your auto-update auto-charged your account with MS, reducing the cost of boxed distribution. Then the baby would stay in the bathwater... permanently. Linux would look *very* good at that point.

Anyway, people like buying new stuff, anything with a new name is gonna make them money, even if it is painfully cosmetic, like the ME upgrade from 98se. Desktop manufacturers love it, too, because people upgrade PCs based upon the OS all too often. This is all one tangled, nasty mess.

But, back to the topic, SD can't help any of this, and 98 isn't gonna support new features, so code-freeze a smooth-running version for 98 folks and make the new stuff for the new platforms.
Reply #61 Top
I ran windows ME with window blinds a lot, and it worked great... as long as I wasn't doing anything else at the time... But people should realize that 98/ME are just crap! UPGRADE for your own benifite...I have 4 computers in my house that I'm responsible for, and let me tell you the 2 that are ME's are a nightmare to maintain, the XP and the 2K are jewls! So really, I wish people would understand that their operating system and computer config is what makes enhancing components work or fail....
Reply #62 Top
Citizen Wulfn1 complains that people of limited resources won't be supported anymore. Well, nobody can take away the products you have! If you want to keep using what you got, that's just fine. But I've got a question - are you expecting MS to release a never version of Plus! 98? Fat chance. But you expect Stardock to release new versions of OD for 98?

Citizen C²zero says that 98 was a great OS for its time. Um, no, it wasn't. Though OS/2 never reached critical mass, it was a far better, far more stable OS and was out years earlier.

Stardock is right, Win 9X/ME suck. I think the idea of saying, OD 2002 (Window Blinds 3.4) is the last to support 9X.
Reply #64 Top
I say drop support for 98\ME with the release of WB4. Somehow clean up WB3.x to be more stable for 98\ME if that is possible. Lower the price about 25% for the lesser version, give limited support for a while or have a new section/message board just for 98\me version so people can exchange thier own information.

I agree with moving on with the times. I believe that the majority of 98\ME users will upgrade in time, so don't shut them out completely.
Reply #65 Top
Just wondering. How many W98 customers did Stardock get when XP came out? People who wanted their GUI to look like XP or any of cool skins available here? And WindowBlinds and OB and other Stardock apps were the only way for them to do that? (No ThemeXP available for 9x, after all.) I'd guess more than a few.

I also recall comments in the ngs by Stardock after the WB 3.0 release about their desire to make WB more 98 friendly since not everyone will be running XP for quite a while and there's will still be a significant 9x user base.

For example, I'm running WB and OB on 98 and am aware of the limitations of the OS re: resources. I take care regarding what I run on my machine and rarely have problems of any magnitude worth mentioning. I became an OD subscriber (as well as a WC subscriber) all with my allegedly POS OS and PC. It just runs and works, as does my work machine which will not have an upgrade (software and hardware) for at least another year (I looked at their deployment plan). (And as far as MS support of the OS, what's that got to do with anything, really? Haven't had that [or needed it] in years.)

So is the critical issue for Stardock that it's too difficult or burdensome for Stardock to continue to support 9x? Not feasible or cost effective/beneficial to have an OS specific WB? If so, fine. Or is the primary issue (mentioned above) which really generated this discussion is that Stardock is concerned about comments at download.com and other sites from alleged 98 users? (And Stardock blames the OS and the users who must be clueless because they're running that OS? Gee, 98 was just fine for WB when I signed up as an OD subscriber. )

So is the decision point really based on support issues or PR concerns? Does Stardock seriously think there'll be no more "Windowblinds SUCKS" "It crashed my machine and I had to reformat" kinds of comments at download.com once only XP is supported? And if these comments don't stop what will Stardock do then? Blame the OS and the users?

Hopefully Stardock develops its business plans based on something more grounded than what anonymous yahoos say at download.com and usenet.

Rather than "document" what is said at download.com (as if that's a credible source of information for statistical analysis) why not actually survey your registered users? Not just a poll on the website, or the discussion here since not all users engage here, but send out an email survey. Give your paying customers a chance to have a say, if that's what you want.
Reply #67 Top
Just an observation, but if there are other users out there like C²zero paying similar prices for computer hardware that C²zero paid for the SiS video card, then that may be why you cannot afford new hardware. This observation is not meant to be a slam on C²zero, but, folks, you may want to shop around or ask your "geek" friends about where to get hardware and software. Sixty-four (64) MB cards were going for as low as $200 last year at this time.

With respect to my experience with OBNT, I'm nearing my third renewal for the suite of products. I've used the software on machines ranging from an AMD K6-2 300 with 64 MB of RAM to my current machine, which is an AMD Athlon 850 with 512 MB of RAM. I only recently purchased XP. Prior to it, I used ODNT on an AMD K6-2 450 running 98, 98SE and WinME. As I upgraded versions of windows, I used WB 1.x and alpha/beta versions of DX. I can honestly say I didn't have any major problems with any system configuration.

As many have said here, there were the occational skins that didn't play nice, but overall my system performed as expected. Ah, "as expected." Yes, perhaps that is the issue: Users load their systems up with programs then throw ODNT in the mix...not in all cases, but I cannot believe that people using ODNT are "casual users" who don't also try other software that's out at download.com, tucows.com or nonags.com.

Solution: Make two different versions of the suite and apps within the suite: "Windowblinds Classic" and "Windowblinds 2002" for example. The "2002" nomenclature would increment as makes sense, "IP 2002", "ODNT 2003", "DX 2004", etc. If a user attempts to install the "2002" version of the software on a pre-NT kernel machine, they get a warning about the 2000/XP version potentially having unwanted effects on Win9x versions. Furthermore, notify your customer base that further development of enhancements for the "Classic" version will cease on "blah blah" date, but that you will continue to support the software (tech support, bug fixes, forums, whatever). You continue to support the product and many will continue to skin for it - just no further enhancements.

As far as full-blown product support, I think Stardock should follow the lead of MS. I'm not an MS "fan" by any means, but 2000 and XP have features that 9x will never support. Stop supporting the "Classic" version when MS is no longer supporting the OS for which it is intended.
Reply #68 Top
When I began using WindowBlinds I had two PCs,one running 98,one running ME.My original intent was to emulate the look and feel of XP!I soon grew tired of pseudo XP and upgraded to the real thing.Aside from one incompatible app I am quite happy because there was a noticable increase in performance and decrease in lock ups and crashes.Those of you who have not upgraded for one reason or another I respect your decision but resistance is futile.Do yourself a favor let go,save up,and move on.
Reply #69 Top
RE: Citizen Paul Doland:
Citizen C²zero says that 98 was a great OS for its time. Um, no, it wasn't. Though OS/2 never reached critical mass, it was a far better, far more stable OS and was out years earlier.

me:
I still use PCDOS 2000 and OS/2 on a few PCs
My only problem with OS/2 is that it was a pain to get it setup. IBM rules!
_____

RE: Developer Trizub:
Just an observation, but if there are other users out there like C²zero paying similar prices for computer hardware that C²zero paid for the SiS video card, then that may be why you cannot afford new hardware. This observation is not meant to be a slam on C²zero, but, folks, you may want to shop around or ask your "geek" friends about where to get hardware and software.


Hey, that video card came onbord, and the mainbord dose not have an AGP slot. I got it about 2yrs ago, over clocked my celeron 600 to run at 900, and got a CD-RW. You can say my PC is dated all you want, I don't care. I can't afford to upgrade anything (I am 15 and don't have a job). + my PC runs fine enuff for me (I don't play to many games, that is what the PS2 is for, I don't use heavy resorce grafic programs (can't afford them either, and I don't pirate), and I am one of those geek friends. I know what is out there, I know what is the "best". And I only have $5.00 and a bestbuy gift card with $15 on it. And, I am really trying to save up for a BMW 325i . I saw one yesterda... maby later.
Reply #70 Top
And yes, I have lots of old spare PC parts (mostly given to me) and build my own week PCs, and load old OS's on them.(PCDOS, OS/2, Windows 3.1, all the clasics )
Reply #71 Top
Said by karma tba: "Those of you who have not upgraded for one reason or another I respect your decision but resistance is futile. Do yourself a favor let go,save up,and move on."

Why? What are the compelling reasons to upgrade? Not the reasons you had, but reasons for someone else who sees no need to upgrade?

For me it's not a matter of resistance or a lack of resources. I don't buy a new car every two, three years either, although I could do so if I wanted. Yeah they're shiny and new, but if my current ones do what I want and need, there's really no compelling reason to change ASAP. It's entirely discretionary.

If people want to upgrade, fine, but why *should* anyone upgrade if there is no compelling reason to do so? As an NT flavor XP reputedly is more stable. (Although I've seen lots of evidently clueless XP users in support forums begging for help and reformatting after a few weeks which I've never had to do in all the years with 98. Just goes to show that clueless users will always be with us and the OS is not always to blame.) But if stability is not a critical problem, what compelling reason is there to upgrade? It's really not a one size fits all proposition. Not everyone has the same needs, wants or priorities.

Actually I've nothing against XP except MS' increasingly intrusive Borgness and fondness for running unnecessary services and open ports. I'm sure I'd quite like it (and its "cartoony" GUI) although it takes a bit more effort to secure on its own. But I'd give any MS OS at least 6 months to a year in release so that issues are known and there's an SP1 or some such update. So while I certainly don't dissuade anyone from upgrading if they so choose, I don't understand the apparent desire to proselytize to those who haven't.
Reply #72 Top
Wow I guess there's no humor around here....my comments were meant to be funny....well at least you picked up on the Borg reference.
Reply #73 Top
The problem with developing separate versions is that then everybody suffers, because focus and manpower would be going in two different directions.

I'd rather they focus their development on the current standard, and those using the old standard can continue to use the 3.x series indefinitely.

It's not like v3.x is going to stop working if Stardock drops support.

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Reply #74 Top
i have ME and i use windowblinds, everything works just fine. currently i have only downloaded skins. i haven't created any of my own. almost everthing i have downloaded works almost perfectly. i hope windowblinds
doesn't plan on making it impossible for me users.