Fences - error when installing

from Stardock Forums

hi 

 

I have just download this and I am getting a runtime error in the setup script

 

source file: Fences

line number: 192

Failed to set data for ""

 

I am running xp pro sp3 - i have .net framework 3.5 sp1 net framework (also have .net framework 2.0 sp1 installed - tried uninstalling this but it tells me some programs are using it and wont let me do it - the purposed being to install net framework 2.0 as advised in the setup)

 

Any ideas?

 

thanks

 

D

 

6,670 views 10 replies
Reply #1 from WinCustomize Forums Top

Do you have Deskscape3 installed? Fences and Deskscapes don't play together on XP....

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Reply #4 from WinCustomize Forums Top

Are you installing as Administrator?

What security apps do you use and on that note, did you disable your spyware/AV apps while downloading and installing?

Reply #5 from WinCustomize Forums Top

Also, is this the free or Pro version, and was it installed through Impulse?

Reply #6 from Stardock Forums Top

hi thanks for replies

 

i am installing as admin. I did not disable my AV prior to download or install. I use SOPHOS AV. I disabled it and reran the program but I got the same error.

I am using the free version and I downloaded as a standalone product i.e. not through impulse.

 

Reply #8 from WinCustomize Forums Top

You'll have to put Fences into the "Allowed Programs" as far as the Sophos is concerned (if it has that option).

Get CCleaner (free on the web) and clean out all the vestiges of Fences, and then retry... There's some sort of software conflict with it in your system. The free version isn't supported by support@stardock... Sorry for your trouble, though and hope my suggestion helps.

Reply #9 from Stardock Forums Top

The free version isn't supported by support@stardock
End of quote

The free version is not officially supported by us.  Basically it means we reserve the right to say "Sorry, can't help you" if we can't get the free one working for you.

Reply #10 from WinCustomize Forums Top

I had the same error too, donaghquish. Here's how I got it to work.

First of all, it's exclusively the Framework 2 package that's causing the conflict (meaning Framework 1 or 3 should not need to be tampered with).

I had the same issue trying to uninstall Framework 2 as well (safe mode won't let you do it either, citing a problem with the windows installer). Because of this, I did end up reinstalling the windows installer, though I suspect this was an unnecessary step, as I still get error messages when trying to uninstall (or even upgrade) my version of Framework 2. So. Through some online research, I turned up the dotnetfx_cleanup_tool, which allowed me to remove only Framework 2.0 (I was using the SP2 version of it).

Happy to see that it was no longer in my installed programs list, I also used ccleaner to remove any registry entries that may have been left behind, and rebooted. Sure enough, I was able to reinstall Framework 2.0 SP1 (maybe I'm being paranoid, but the issue(s) I had with SP2 made me decide to just use the older version - this isn't the first time I've had issues with .NET Framework after updating to the latest release). With .NET Framework 2.0 re-installed, Impulse installed flawlessly and Fences works like a charm.

Aaaanyway.

Just to cover all my bases, I should mention that I started out trying to install the free version of Fences, which is when I first got this error. After that, I gave it up until last night when I decided to just shell out for the full version and encountered the same errors when trying to install Impulse. That's when I decided that .NET Framework 2.0 needed to learn a little lesson in manners and knuckled down to find a solution. So, while I haven't tried the free version of Fences, I'm pretty confident that if this fixed the identical error with Impulse, it should also fix the issue you're having with the free Fences installer.

Good luck! Sorry so long-winded, but you never know what details might be relevant ;)