windows 7 free upgrade

from WinCustomize Forums

Any ideas when acer free windows 7 upgrade disc will arrive.Cant find any info on acer website.

6,419 views 9 replies
Reply #1 from WinCustomize Forums Top

Have you emailed or called their support department?

Reply #2 from WinCustomize Forums Top

Oops double post....my bad.

Offworld Trading Company
Reply #3 from WinCustomize Forums Top

yes emailed and tried to get theme on phone,no luck.

Reply #4 from WinCustomize Forums Top

Did you place an order?

From the upgrade site:

1.  This offer is applicable only to PCs purchased between 06/26/ 2009 and 01/31/ 2010 with preinstalled Microsoft Windows Vista Home Premium, Windows Vista Business or Windows Vista Ultimate. All orders will be received and processed by Mentor Media Ltd., Singapore, on behalf of Acer.   
    2.  You can only upgrade to the SAME language version and edition as the preinstalled Windows Vista version. For example, if you have installed the English version of Microsoft Windows Vista Home Premium, you can only upgrade to the English version of Microsoft Windows 7 Home Premium. Acer is not responsible for wrong selection of installed language.   
    3.  The terms of this upgrade offer are subjected to change at any time without notice including, but not limited to, the Expiration date.   
    4.  The upgrade order must be requested no later than 01/31/ 2010   
    5.  The upgrade kits will start shipping only after October 2009, subjected to the release by Microsoft. It will then take 7-10 business days for the delivery.   
    6.  Technical and product support will continue to be provided by Acer. Please contact the local Acer technical support center for assistance.   
    7.  Installation Notices: Please create the recovery disc before upgrading. Installation for some of the Windows 7 products may require you to format your hard drive. You must back up your files and settings prior to the installation or they will be erased. Acer is not liable for any loss of data as a result of this installation. If you upgrade and want to return (if permitted by your license terms) to the Windows Vista product previously running, you will need to un-install the Windows 7 product and re-install the Windows Vista product using a recovery solution for the Windows Vista product. Certain upgrades may not allow the End User Customer to retain applications, files and settings as they were in the previous installed edition of Windows.   
    8.  For the purpose of the End User License Agreement, your installation of this software will be considered an upgrade.   
    9.  A non-refundable fee will be levied for this upgrade. It will vary depending on your location and the upgrade media being requested. The final amount will be presented prior to the submission of the order.   
    10.  By participating in this program, the personal information provided by you will not be shared with third parties without your permission except to the extent necessary to complete the services or transactions that you have requested in connection with the Microsoft Windows 7 Upgrade Program, or as required by law.   
    Thank you for choosing this solution to upgrade your operating system to Windows 7. Please note that some features and functions will vary or become unavailable if you upgrade from Windows Vista to Windows 7.
End of quote

Reply #5 from WinCustomize Forums Top

yes it was ordered,got email saying they had taken the payment for delivery and i would get email when it was being dispatched.should it take this long.

Reply #6 from WinCustomize Forums Top

Considering that you are probably one of many who have ordered a new computer to get the Win 7 upgrade, yes it might take awhile. 

Information that you leave out is when you order it, has it benn shipped yet, and by what means. 

Have you received any shipping information with a tracking number?

Where are you in relationship from where it is being shipped?

Reply #7 from WinCustomize Forums Top

Disc is coming from acer uk,i live in Scotland.no tracking number as it seems it has not been dispatched yet(as far as i know)

Reply #8 from WinCustomize Forums Top

Disc is coming from acer uk
End of quote

Well you may be waiting awhile then. I remember from another thread in the last few days that a community member had said that the UK postal service was going on strike.

Reply #9 from WinCustomize Forums Top

yes its possable its stuck in the backlog of post,the disc is the wifes as i bought mine from amazon which i got a few days ago.thanks everyone for there help,it looks like she will have to wait and see.Davy