new CPU = weird graphic glitch ??

Help?

from GalCiv2 Forums

Hello all, I hope someone can help with this.  I'm sorry if this is the wrong place to post this but I didn't see a tech support forum.  I recently upgraded my CPU from an Athlon XP 1600 to an Athlon XP 2600+, now I get weird straight lines jetting out at all angles from my ships and starbases.  Has anyone ever seen this before?  I tried uninstalling and reinstalling the game, no good.

 

Thank you...

11,062 views 8 replies
Reply #1 from GalCiv2 Forums Top

Please open your debug.err file in notepad, and copy/paste the contents into a post here. This will give us some technical information that can help troubleshoot your problem. The location you'll find the debug.err in varies depending on which game you're playing:

Dread Lords: My Documents\My Games\GalCiv2
Dark Avatar: My Documents\My Games\GC2DarkAvatar
Twilight of the Arnor: My Documents\My Games\GC2TwilightArnor

Older versions may store the debug directly in the location the game is installed at.

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug will be erased and recreated for the new session.

Reply #2 from GalCiv2 Forums Top

Sorry it took so long.  First a couple of screenshots of the problem:

 

 

and the debug file:

Debug Message:  Version v2.02 Twilight of the Arnor last updated on: Tue Dec  9 11:44:40 2008
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 6/16/2009, 00:48:05
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: RICK-AB4426CCF5
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Languages: English (Regional Setting: English)
System Manufacturer: VIA Technologies, Inc.
System Model: VT8366A-8233
BIOS: Award Modular BIOS v6.00PG
Processor: Unknow CPU Type,  MMX,  3DNow, ~2.0GHz
Physical Memory: 1024MB RAM
Page File: 432MB used, 2029MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: Radeon X1650 Series   
Manufacturer: ATI Technologies Inc.
Chip Type: ATI Radeon Graphics Processor AGP (0x71C7)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_71C7&SUBSYS_0850174B&REV_9E
Display Memory: 512.0 MB
Current Display Mode: 1600 x 1200 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6925
Driver Date: 2/25/2009 17:41:10
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: YAMAHA DS-XG Audio (WDM)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1073&DEV_000D&SUBSYS_000D1073&REV_03
Manufacturer ID: 1
Product ID: 100
Driver Name: Ds1.sys
Provider: Yamaha Corporation
Driver Version: 5.12.0001.5244
Driver Date: 8/20/2001 05:44:00
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1600 x 1200, Windowed: 0, Multisample: 4
Debug Message:  Game Resolution: 1600 x 1200
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): Radeon X1650 Series   
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 60
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 369e99
*snip*

 

Thank you!  :)

 

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Reply #3 from GalCiv2 Forums Top

Monday morning bump. 

 

help?

Reply #4 from GalCiv2 Forums Top

That's pretty odd. If you toggle the enhanced ship rendering option in the game, does it have any effect?

Reply #5 from GalCiv2 Forums Top

Quoting kryo, reply 4
That's pretty odd. If you toggle the enhanced ship rendering option in the game, does it have any effect?
End of kryo's quote

 

I didn't try that yet.  I will when I get home tonight and let you know.  Thanks Kryo.

Reply #6 from GalCiv2 Forums Top

I recently upgraded my CPU from an Athlon XP 1600 to an Athlon XP 2600+,
End of quote

Processor: Unknow CPU Type,  MMX,  3DNow, ~2.0GHz

It looks like WinXP does not have the correct CPU drivers or HAL installed for your new CPU.

Reply #7 from GalCiv2 Forums Top

Quoting Moosetek13, reply 6

I recently upgraded my CPU from an Athlon XP 1600 to an Athlon XP 2600+,
Processor: Unknow CPU Type,  MMX,  3DNow, ~2.0GHz

It looks like WinXP does not have the correct CPU drivers or HAL installed for your new CPU.
End of Moosetek13's quote

 

It does that because my motherboard (even though the CPU works with it) doesn't recognize and label the CPU.  It's a known thing with the EPOX 8KHA+ m-board and the Athlon XP 2600.  The only problem I've had since the installation, with any of my applications and games is this one issue with galciv2...

Reply #8 from GalCiv2 Forums Top

well toggling off the enhanced ship rendering removed the glitches, but that doesn't really solve the problem because I want to use the enhanced ship rendering.  What should my next step be Kryo?

 

Thanks much...