Sometime when i'm playing demigod, in the middle of the game, my monitor goes black, my audio keeps on making an annoying repeating sound then my pc shuts downs. Any reason why or how to fix?
What type of 3D card do you have, what Sound Card and Audio Drivers do you use, do you have problems with other games and when you say shut down do you mean the PC closes down in an orderly manner, like restarting or such, or does it just freezes and locks up?
There could be a few ways to fix this, however I can't honestly say until I have more information.
What type of 3D card do you have, what Sound Card and Audio Drivers do you use, do you have problems with other games and when you say shut down do you mean the PC closes down in an orderly manner, like restarting or such, or does it just freezes and locks up?
There could be a few ways to fix this, however I can't honestly say until I have more information.
End of ZehDon's quote
My computer specs are:
nvidia 9800gx2
E8400 3 ghertz duo
4 gb ram
Asus p5ql pro deluxes motherboard
I use the network/audio card that comes with the motherboard
My drivers are all up to date.
Also my pc just freezes and locks up.
Lastly it happens MAINLY whenever i play online, it rarely happens in single player
I have a similar issue. It occurs in approx 1/3rd of my games.
PC completely resets. No nice messages or bsod and no error report on restarting.
I assume that the reboot happens when a map finishes loading, as it only occurs after it has been loading for some time. Long enough I would think to have finished loading into the game. This doesn't happen with any other games I play.
I'm using dual radeon 4800s with the latest drivers. Not much point giving more info off the top of my head as it could be incorrect. Is there somewhere I can upload my dxdiag when I get home?
Hrmm. Do the techs actually read posts in this forum?
I was woefully conservative in the estimation of my crash/game ratio. So far I have tried to play ten games of Demigod, and it has rebooted my computer five times out of those ten. The last three attempts in a row have all resulted in my PC completely rebooting.
Where do I send my dxdiag? Come on people, I'd like to do what I can to help this issue get fixed so I can actually play!!
They do respond....here is the ticket trail (unresolved as it may be). They have been very responsive and I think its important to give credit where credit is due. I just hope they can resolve this...Im glad Im not the only one with this issue.
I have updated my video drivers and sadly have the latest audio set. I am still having the same issue. Entire computer locks up with Black screen. Hard boot is only way to get anything to work again. Please let me know what more you need. Attached is the Demigod log in its entirety and my most recent DxDiag with the updated video drivers. Please advise on anything I can do. I appreciate any assistance. I love the game....when I can play it!
V/R
Nate
Dave Marquis
Posted On: Apr 29 2009 02:33 PM
Nate,
Please follow this link in Internet Explorer, other browsers will not give the desired result:
Save the Batch file, run it, and copy & paste the text from the log file it generates on the desktop in a reply to this e-mail.
David Marquis Technical Advisor Stardock Corporation 15090 N Beck Rd. Suite 300 Plymouth, MI 48170
Posted On: Apr 29 2009 08:14 PM
========================================================================= =Generated by enumerate_startup.bat (C) 2005-2006 Mike Haber of Stardock= =========================================================================
=====Running Services===== These Windows services are started:
Apple Mobile Device Application Experience Application Information Automatic LiveUpdate Scheduler Background Intelligent Transfer Service Base Filtering Engine Bonjour Service CNG Key Isolation COM+ Event System Computer Browser Cryptographic Services DCOM Server Process Launcher Desktop Window Manager Session Manager DHCP Client Diagnostic Policy Service Diagnostic System Host Distributed Link Tracking Client DNS Client Empowering Technology Service EPSON V3 Service4(01) Extensible Authentication Protocol Function Discovery Provider Host Function Discovery Resource Publication Group Policy Client IKE and AuthIP IPsec Keying Modules Intel(R) Matrix Storage Event Monitor IP Helper iPod Service IPsec Policy Agent KtmRm for Distributed Transaction Coordinator LiveUpdate Notice Multimedia Class Scheduler Network Connections Network List Service Network Location Awareness Network Store Interface Service NVIDIA Display Driver Service O2Micro Flash Memory Card Service Plug and Play Portable Device Enumerator Service Print Spooler Program Compatibility Assistant Service ReadyBoost Remote Access Connection Manager Remote Procedure Call (RPC) Secondary Logon Secure Socket Tunneling Protocol Service Security Accounts Manager Security Center Server Shell Hardware Detection Software Licensing SSDP Discovery Superfetch Symantec Core LC Symantec Event Manager Symantec Lic NetConnect service Symantec Settings Manager System Event Notification Service Tablet PC Input Service Task Scheduler TCP/IP NetBIOS Helper Telephony Terminal Services Themes UPnP Device Host User Profile Service WebClient Windows Audio Windows Audio Endpoint Builder Windows Defender Windows Driver Foundation - User-mode Driver Framework Windows Error Reporting Service Windows Event Log Windows Firewall Windows Image Acquisition (WIA) Windows Management Instrumentation Windows Media Player Network Sharing Service Windows Search Windows Time Windows Update WinHTTP Web Proxy Auto-Discovery Service WLAN AutoConfig Workstation XAudioService
Our Games Software Manager has posted a reply to your Forum post;
If there are drivers for your monitor you may want to install those as Vista doesn't always handle the generic monitor driver well.
If you have any anti-virus programs, exclude the Demigod folder from it as A/V software actively scanning a game's folder can cause performance issues. Since it's happening during multiplayer, it could also be caused by an internet security program. You could try making an exception for Demigod in any internet security program that you have and see if that clears up the problem.
David Marquis Technical Advisor Stardock Corporation 15090 N Beck Rd. Suite 300 Plymouth, MI 48170
Posted On: Apr 30 2009 12:18 PM
David, Im gaming on a Gateway P7811-FX laptop. Monitor drivers are kind of a non-issue. I can attempt the exclusion on my AV program, but that’s kind of a stretch. The lock up happens in both Single Player and Multiplayer. Demigod has more access to the outside world than it should right now....haha. I appreciate the effort, but it sounds like you guys are drawing blanks as well. Not sure where to go from here...
Dave Marquis
Posted On: Apr 30 2009 01:34 PM
Nathanael,
Can you check your Anti-Virus configuration settings for any 'extra' functions, like Ad/Spy/Mal watcher apps? I see Windows Defender running, as long as you have a good AV also running, you don't really need WD.
I'm wondering if this may be a router issue, can you provide your router and firmware version?
David Marquis Technical Advisor Stardock Corporation 15090 N Beck Rd. Suite 300 Plymouth, MI 48170
Posted On: Apr 30 2009 02:34 PM
Its a linksys wrt54g (embarrassing I know). Strangely enough, my outdated desktop runs DG (albeit sluggishly) without crashing at all. I will test the AV theory tonight and post results. Currently at work.
Michael Sowards-Emmerd
Posted On: Apr 30 2009 03:25 PM
Hello,
Please try the following:
-For VISTA Users: click Start, in the start search field type 'cmd'. Right-click on the search result and select 'Run as administrator'. For XP Users: Click Start and then Run, Type 'cmd' and hit enter. -VISTA ONLY: If UAC is enabled, click 'Continue' -Type: sfc /scannow -Wait for the scan to complete (this can take several minutes) -When the scan has completed, it should give you some feedback as to the result
Please let me know whether this resolves your problem or if you have any additional questions.
Unfortunately it did not....I'm still crashing. I tried with and without Anti-Virus loaded, before and after running detailed command. I see a few other people in the forum are detailing this same problem
On Thu, Apr 30, 2009 at 12:25 PM, TotalGaming.Net Support < [email protected]> wrote:
> Hello, > > Please try the following: > > -For VISTA Users: click Start, in the start search field type 'cmd'. > Right-click on the search result and select 'Run as administrator'. > For XP Users: Click Start and then Run, Type 'cmd' and hit enter. > -VISTA ONLY: If UAC is enabled, click 'Continue' > -Type: sfc /scannow > -Wait for the scan to complete (this can take several minutes) > -When the scan has completed, it should give you some feedback as to the > result > > Please let me know whether this resolves your problem or if you have any > additional questions. > > > > Michael Emmerd > Technical Advisor > Stardock Systems, Inc. > http://www.impulsedriven.com > > > Ticket Details > Ticket ID: XZH-925116 > Department: Support - Games > Priority: Received > Status: On Hold >
Michael Sowards-Emmerd
Posted On: May 01 2009 05:13 PM
Hello,
If the date in the DxDiag is correct, there should be a newer driver out that you could try for your graphics card:
Still no luck. Attached is the lastest dxdiag. Locked up at the beginning of the second game.
On Fri, May 1, 2009 at 2:13 PM, Stardock Technical Support < [email protected]> wrote:
> Hello, > > If the date in the DxDiag is correct, there should be a newer driver out > that you could try for your graphics card: > > http://www.nvidia.com/Download/index.aspx?lang=en-us > > > Please let me know whether this resolves your problem or if you have any > additional questions. > > Michael Emmerd > Technical Advisor > Stardock Systems, Inc. > http://www.impulsedriven.com > > > Ticket Details > Ticket ID: XZH-925116 > Department: Support - Demigod > Priority: Received > Status: On Hold
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