Where is MY GalCiv???

I bought the beta test back in January, I think, and I still havent recieved my CD in the mail. I long ago suffered a hard drive problem, and lost my beta download, and have not been able to get it back, since they had already closed the 'Buy the beta" deal.

I read now of expansion packs and add-ons....Did they ever send out the CD's to those of use who forked out the $45??

RadeFox
561 views 8 replies
Reply #1 Top
or, is there I way I could get my serial number resent to me, since I lost mine in the harddrive failure. Maybe then I can go redownload the game.

[email protected] was the email I used when I bought the game.
Reply #2 Top
Did you try downloading Stardock Central? It has an area where you can put in your email address and it'll send you your serial # and such.
Reply #3 Top
Attn: Frogboy

I downloaded Stardock Central, and requestied my serial. It had my email and name on file and sent me a response, but it contained no serial number. :(

I just want to play the game I paid for. It was fun, and I do miss it. Are the CD's coming?? Is there anything else I can do to try and retrieve my serial??

RadeFox/Kelly
Reply #4 Top
RadeFox, I have seen this behaviour. If you asked for GalCiv, try again asking for DreginNet (and vice versa).
Reply #5 Top
I tried both Drengin.net and stardock requests, got the identical email back for both, Name, email, and account password. No serial at all. :(

I read on another thread someone just got their CD yesterday, maybe mines in the mail yet. But I'd like some sort of confirmation statement, that they are still sending them out or something, since it seems I SOL for getting GalCiv back through download.
Reply #8 Top

Rade: If you want to send your account info to me at [email protected] I can talk one-on-one with our database/wesite manager and dig up your information.  I'll also talk to the shipping department and see if they've sent out your box (and if so, when it was sent, and if not, make sure they get it out ASAP) 

Sorry for all the mixups.  We'll try and get this straightened out as soon as possible. :HOT: