WinCustomize Site Issues

As I'm sure you have noticed, we had have been having some site issues with WinCustomize over the weekend.  It seemed to have started late last night, and then again into this morning.  We are aware of the issues and are currently working to get everything resolved as soon as possible.  During this time, you might encounter issues with the site. 

Sorry for the inconvenience and thanks for your patience during this matter.

-Spencer
ID


11,507 views 29 replies
Reply #1 Top

Thanks, ID!  I was wondering what was going on  |-)

Reply #2 Top
A wicked storm moved through the area last night, A lot of trees, wires down..It's a mess in stardockville.. WWW Link :SNIFF!:
Reply #3 Top

First time in ages I want to look at my site and it's not there... :grin:

I'll go back to my knitting :fuzzy:

Reply #4 Top
I figured the weather had something to do with it!

Reply #5 Top
The little Winky icon in my links is back  :CONGRAT: 
Reply #6 Top
I wasn't sure if the problem was on my end...I tried the site that andrew posted WWW Link but that didn't seem to work either. :LOL:
Reply #7 Top
Sorry for the inconvenience and thanks for your patience during this matter. -Spencer ID LOL....who said I was being patient?  ;) 
Reply #8 Top
good grief, is everyone okay up there? News report looked bad for you.
Reply #9 Top
The little Winky icon in my links is back
End of quote
Mine too ! :CONGRAT:
Reply #10 Top
Glad to hear the site is back up, for a second there I thought it was on my end.
Reply #11 Top
Glad to hear the site is back up, for a second there I thought it was on my end.
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It's not completely back up. I still can't access anyone's personal pages.
Reply #12 Top
I thought I got banned X-( :LOL:
Reply #13 Top
You'll hear from my therapist about this! ;p
Reply #14 Top
did you all get hacked? everytime i click on my shortcut to your site it goes to some doofus's personal page saying he owns wincustomize...i have to the click on the home button to get to the front page.... and all my link is set for is wincustomize.com... and the picture of the kid in the weird profile looks like some little gangster loser thug
Reply #15 Top

did you all get hacked? everytime i click on my shortcut to your site it goes to some doofus's personal page saying he owns wincustomize...
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No.  Server issues.  We are still getting everything back up and running properly.  We should have that issue fixed shortly.

It's not completely back up. I still can't access anyone's personal pages.
End of quote


Personal pages should be coming back now.

Reply #16 Top
I think we have all the wrinkles ironed out now.  Please let us know if you still see any problems with the site.
Reply #17 Top
Not sure how important this is, but I thought I would let you know...Before all of this my 3DMetal IP was averaging about 600 downloads a day...And since this happened its gotten 10 or less downloads? Wondering if it has anything to do with all of this, thanks!
Reply #18 Top

Please let us know if you still see any problems with the site
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Edit button does not edit post, it only makes another post.

 

 

 

Reply #19 Top

Edit button does not edit post, it only makes another post.
End of quote

I'm not seeing this.  Can you please provide URL's as examples and steps to reproduce.

Not sure how important this is, but I thought I would let you know...Before all of this my 3DMetal IP was averaging about 600 downloads a day...And since this happened its gotten 10 or less downloads? Wondering if it has anything to do with all of this, thanks!
End of quote

Most likely this was a result of our server issues.  And I see right now it has 45 downloads today so it's going back up.

Reply #20 Top
If I want to update a widget how do I go about doing that? There's not a button that says check if update on submit page.. Should I just wait until things get straightened out?
Reply #21 Top
Thanks for the response T-Man...Although I think you were looking at Version 2...The first 3dmetal ip only shows 9 downloads? :NOTSURE:
Reply #23 Top
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If I want to update a widget how do I go about doing that? There's not a button that says check if update on submit page.. Should I just wait until things get straightened out?
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Nevermind.
Reply #24 Top

Edit button does not edit post, it only makes another post.

I'm not seeing this. Can you please provide URL's as examples and steps to reproduce.
End of quote

Seems to be ok now, maybe I just needed a reboot?

Reply #25 Top

Well, I just made that reply above. Then I immediately tried to edit. The edit button brought me to this reply window, not an edit window. So I hit edit again, same thing.  Here is the url to this post, I don't know what else to give you. Using WC Browser, IE&, XP.    https://forums.wincustomize.com/324582/page/1/#1877955