crash to desktop after trying to view tech details on tech tree

from GalCiv2 Forums
Hello, I get a CTD everytime I try to view tech details on the tech screen. I've looked around the forums but I haven't seen anybody else with a similar problem. I've reproduced it on my brother's computer, so I'm rather curious as to whether or not other people have experienced the same thing. I can't find an error log in TA's directory. Both my brother's computer and my computer are running Windows XP in chinese, could this possibly be a problem? We live in Taiwan and don't have access to a legal copy of Windows in English. Any help would be appreciated. Thanks a ton!
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Reply #1 from GalCiv2 Forums Top
Please open your debug.err file in notepad, and copy/paste the contents into a post here. This will give us some technical information that can help troubleshoot your problem. The location you'll find the debug.err in varies depending on your game version:

Dread Lords, all versions:
C:\Program Files\Stardock\Totalgaming\GalCiv2

Dark Avatar 1.5-1.6 (non-Vista):
C:\Program Files\Stardock\Totalgaming\GalCiv2\DarkAvatar

Dark Avatar 1.6+(Windows Vista), 1.7+(non-Vista):
My Documents\My Games\GC2DarkAvatar

Twilight of the Arnor:
My Documents\My Games\GC2TwilightArnor

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug will be erased and recreated for the new session.
Reply #2 from GalCiv2 Forums Top
This is what I get, I loaded a save game and went straight to the tech tree and clicked on the details button to get the CTD.






Debug Message: Version v1.91 Twilight of the Arnor last updated on: Thu May 1 12:15:51 2008
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 5/23/2008, 23:42:02
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: LENOVO-22C55255
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Languages: Chinese (Regional Setting: Chinese)
System Manufacturer: LENOVO
System Model: 8327D25
BIOS: Phoenix FirstBios(tm) Desktop Pro Version 2.0 for ThinkCentre.
Processor: Intel(R) Pentium(R) D CPU 2.80GHz (2 CPUs)
Physical Memory: 1022MB RAM
Page File: 787MB used, 1659MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 7600 GS
Manufacturer: NVIDIA
Chip Type: GeForce 7600 GS
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0392&SUBSYS_341A1458&REV_A1
Display Memory: 256.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: 隨插即用監視器
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.6371
Driver Date: 9/17/2007 01:07:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SoundMAX Digital Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_27DE&SUBSYS_100317AA&REV_01
Manufacturer ID: 65535
Product ID: 65535
Driver Name: smwdm.sys
Provider: Analog Devices
Driver Version: 5.12.0001.5410
Driver Date: 3/28/2005 10:19:38
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Preparing to change display settings.
Debug Message: Using hardware vertex processing
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Attempting to create D3DDevice at resolution 1024 x 768, Windowed: 1, Multisample: 4
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running in windowed mode.
Debug Message: HAL (hw vp): NVIDIA GeForce 7600 GS
Debug Message: D3DPRESENT_INTERVAL_IMMEDIATE
Debug Message: Refresh rate: 0
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: Border size reported as 6 by 32
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now windowed.
Debug Message: Shell initialization complete
Debug Message: GalCiv2 is activated.
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 a67c1630
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\Movies\*.bik
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\Movies\techs\*.bik
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\Gfx\Tutorials\*.bik
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\DarkAvatar\Movies\techs\*.bik
Debug Message: No files found matching mask Movies\techs\*.bik
Debug Message: No files found matching mask Gfx\Tutorials\*.bik
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: No files found matching mask ./Data/*.xml
Debug Message: Clear data definitions.
Debug Message: Killing ship styles:
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GC2TwilightArnor\ships\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2./Data/English/\ShipStyles\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GC2TwilightArnor\ShipStyles\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\DarkAvatar./Data/\FleetFormations\*.fleet
Debug Message: No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\DarkAvatar\Gfx\Planets\C0*.png
Debug Message: No files found matching mask Gfx\Planets\C0*.png
Debug Message: No files found matching mask gfx/Terrain/1SideN*.png
Debug Message: No files found matching mask gfx/Terrain/1SideE*.png
Debug Message: No files found matching mask gfx/Terrain/1SideS*.png
Debug Message: No files found matching mask gfx/Terrain/1SideW*.png
Debug Message: No files found matching mask gfx/Terrain/2SideN*.png
Debug Message: No files found matching mask gfx/Terrain/2SideE*.png
Debug Message: No files found matching mask gfx/Terrain/2SideS*.png
Debug Message: No files found matching mask gfx/Terrain/2SideW*.png
Debug Message: No files found matching mask gfx/Terrain/3SideN*.png
Debug Message: No files found matching mask gfx/Terrain/3SideE*.png
Debug Message: No files found matching mask gfx/Terrain/3SideS*.png
Debug Message: No files found matching mask gfx/Terrain/3SideW*.png
Debug Message: No files found matching mask gfx/Terrain/4SideN*.png
Debug Message: No files found matching mask gfx/Terrain/4SideE*.png
Debug Message: No files found matching mask gfx/Terrain/4SideS*.png
Debug Message: No files found matching mask gfx/Terrain/4SideW*.png
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\DarkAvatar/gfx/Terrain/1SideN*.png
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\DarkAvatar/gfx/Terrain/1SideE*.png
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\DarkAvatar/gfx/Terrain/1SideS*.png
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\DarkAvatar/gfx/Terrain/1SideW*.png
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\DarkAvatar/gfx/Terrain/2SideN*.png
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\DarkAvatar/gfx/Terrain/2SideE*.png
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\DarkAvatar/gfx/Terrain/2SideS*.png
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\DarkAvatar/gfx/Terrain/2SideW*.png
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\DarkAvatar/gfx/Terrain/3SideN*.png
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\DarkAvatar/gfx/Terrain/3SideE*.png
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\DarkAvatar/gfx/Terrain/3SideS*.png
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\DarkAvatar/gfx/Terrain/3SideW*.png
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\DarkAvatar/gfx/Terrain/4SideN*.png
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\DarkAvatar/gfx/Terrain/4SideE*.png
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\DarkAvatar/gfx/Terrain/4SideS*.png
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\DarkAvatar/gfx/Terrain/4SideW*.png
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\桌面\jeffstuff\GalCiv2./Data/English/Tutorials/*.xml
Debug Message: No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GC2TwilightArnor\Backup\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GC2TwilightArnor\CustomMaps\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GC2TwilightArnor\Dark Avatar\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GC2TwilightArnor\Gfx\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GC2TwilightArnor\Metaverse\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GC2TwilightArnor\SandboxGames\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GC2TwilightArnor\ships\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GC2TwilightArnor\ShipStyles\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GC2TwilightArnor\temp\*.sav
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing asteroid fields.
Debug Message: Killing asteroid field mining bases.
Debug Message: Killing space resources.
Debug Message: Killing ascension crystals.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Loading Custom Map
Debug Message: Loading Data Defs
Debug Message: Clear data definitions.
Debug Message: Killing ship styles:
Debug Message: Loading TechDefs
Debug Message: Max num techs: 523
Debug Message: Loading ImprovementDB
Debug Message: Loading Component Defs
Debug Message: Loading ShipTypes
Debug Message: Loading ShipTemplates
Debug Message: Loading ParsedHardpoints
Debug Message: Loading AnomalyTypes
Debug Message: Loading RandomEvents
Debug Message: Loading UPIssues
Debug Message: Loading ResourceTypes
Debug Message: Loading InvasionTactics
Debug Message: Loading SBmodules
Debug Message: Loading PoliticalParties
Debug Message: Loading Planet Types
Debug Message: Loading Star Types
Debug Message: Loading AFMBModules
Debug Message: Loading ShipStyles
Debug Message: Loading TechTrees
Debug Message: Loading TechTreeDefs
Debug Message: Loading Game
Debug Message: Loading: Game mode is normal.
Debug Message: Loading Galaxy
Debug Message: Game started in version v1.91 Twilight of the Arnor
Debug Message: Sectors across: 18 x 18
Debug Message: Loading FOW Map
Debug Message: Loading ZOC Map
Debug Message: Loading Planets
Debug Message: Loading Stars
Debug Message: Loading Anomalies
Debug Message: Loading Resources
Debug Message: Loading AscensionCrystals
Debug Message: Loading AsteroidFields
Debug Message: Loading AFMiningBases
Debug Message: Loading Civs
Debug Message: Loading player civ Terran Alliance
Debug Message: Loaded Civ Drath Legion who has intelligence 50
Debug Message: Loaded Civ Yor Collective who has intelligence 50
Debug Message: Loaded Civ Altarian Resistance who has intelligence 50
Debug Message: Loaded Civ Thalan Empire who has intelligence 50
Debug Message: Loaded Civ Torian Confederation who has intelligence 50
Debug Message: Loaded Civ Akilians who has intelligence 66
Debug Message: Loaded Civ Pirates who has intelligence 1
Debug Message: Loading Colonies
Debug Message: Loading RallyPoints
Debug Message: Loading Ships
Debug Message: Loading Fleets
Debug Message: Loading Turn Event Log
Debug Message: Loading Treaties
Debug Message: Loading ENDGALAXYDATA
Debug Message: Updating ZOC.
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: UIBeginGameHelper: New Game Started
Debug Message: UIBeginGameHelper: Mods are Disabled
Sins of a Solar Empire: Rebellion
Reply #3 from GalCiv2 Forums Top
Hrm, no sign of bad dxpacks, but just to be sure, have you also updated GC2 and DA to the latest versions on SDC?

Also worth a shot to try setting your regional settings in control panel to US English (only effects decimal settings, mostly).
Reply #4 from GalCiv2 Forums Top
Yeah, I downloaded them all from scratch both times.

I don't know if this will help, but I received an error message that read something like:

The instruction at "0x3F9994F4" referenced memory at "0x0000001B". The Memory could not be "read". Click OK to terminate the application. Click CANCEL to debug the application.

It showed up on my laptop, whereas the crash on my brother's desktop was just a crash.

Any idea what this could be?