Reply #1 from Stardock Forums Top
No help from support. How long does it take to get an answer?
Reply #2 from WinCustomize Forums Top
When did you fill out a ticket with support?
Siege of Centauri
Reply #3 from WinCustomize Forums Top
It might be an idea to post your issue here also. The forums are mainly monitored by the Wincustomize community and perhaps someone will be able to help you. Posting a complaint without any information is not the way to get a problem you seen to be experiencing resolved.
Reply #4 from Stardock Forums Top
Thanks. I submitted the ticket a couple of days ago.

Here's question:

https://forums.stardock.com/311908
Reply #5 from WinCustomize Forums Top

It might pay to explain a little more fully here.  That query posted to forums.stardock is anbiguous at best....;)

Though I expect it'll be more likely resolved here than with SD Support ...;)

Reply #6 from WinCustomize Forums Top

 

Where do I change the classic caption button size?

By mkanet Posted May 12, 2008 23:20:32
Okay, I have these gigantic caption buttons.  Where do I change the size of these?  If I change them in Windows, they just get reverted back each time I save my skin.

Hopefully this is a really easy one.  I swear, I've looked and looked!
 
[Moved here, to further assist - Erk] ;)
Reply #7 from Stardock Forums Top
Thanks Erk.

I didnt realize this was such a hard question. It's one of the easiest things to do in Windows.
Reply #8 from Stardock Forums Top
I went to check on your ticket but I see that you have already gotten the answer  :)

I am sending a fast reply to you right now if you should have any further questions we can assist with. Sorry for the wait.
Reply #9 from WinCustomize Forums Top
anbiguous
End of quote


 :SURPRISED: 
Reply #10 from WinCustomize Forums Top
When did you fill out a ticket with support?
End of quote


Where do you go to do this? I've got a problem uploading and it's been a few weeeks now with no answers.
Reply #12 from WinCustomize Forums Top
Where do you go to do this?
End of quote


Right here
Reply #13 from Stardock Forums Top
Noooo.. They didnt answer anything. Instead of replying back with an answer. All the support ticket says is:

Travis G
Posted On: May 16 2008 11:43 PM
We're glad to hear your problem has been resolved.

Please let us know if you should have any further questions/concerns.

Cheers,


I'm not sure if they were trying to be funny, but I'm not laughing. I dont understand how something this simple doesnt have an answer. I keep looking at my original question and picture. I dont think I can be any more clear than that.

I went to check on your ticket but I see that you have already gotten the answer  I am sending a fast reply to you right now if you should have any further questions we can assist with. Sorry for the wait.
End of quote


Reply #14 from Stardock Forums Top
Uhhhh... did I miss something? Okay, so where is the solution?

Reply #15 from WinCustomize Forums Top
:SURPRISED:






:NOTSURE:
Reply #16 from WinCustomize Forums Top
My apologies for that mkanet. It looks like that multiple tickets got crossed over from you this month. Either it was my mistake or the responce was ment for on of the other tickets. Either way it is be addressed now. Please look for the reply today.