Crash, Crash, Crash,

Same old bugs

I just played my first TA game, and got to enjoy 6 crashes! I held off buying until the final release in the hope that the crashes of the DA version were fixed before it was released. Well, I am not happy to report that I paid more money for the same buggy game I had before.

In fainess, some of the changes are nice, I love how much faster the game is, but mostly, I was hoping for a game that does not crash!

Is that really that difficult to create?

16,648 views 33 replies
Reply #1 Top
Odd, I played the entire beta and had maybe a handful of crashes. If you have Vista, then there is already work in place to get it's stability in place (the game on Vista, not Vista itself...)
Reply #2 Top
That is weird... I've been playing it for about 30-40 hours and haven't had one crash yet.

Reply #3 Top
Please open your debug.err file in notepad, and copy/paste the contents into a post here. This will give us some technical information that can help troubleshoot your problem. The location you'll find the debug.err in varies depending on your game version:

Dread Lords, all versions:
C:\Program Files\Stardock\Totalgaming\GalCiv2

Dark Avatar 1.5-1.6 (non-Vista):
C:\Program Files\Stardock\Totalgaming\GalCiv2\DarkAvatar

Dark Avatar 1.6+(Windows Vista), 1.7+(non-Vista):
My Documents\My Games\GC2DarkAvatar

Twilight of the Arnor:
My Documents\My Games\GC2TwilightArnor

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug will be erased and recreated for the new session.
Reply #4 Top
strange... no crashes here... two Gigantic games, 10 mayor civs, and now one immense, 10 civs, no single crash.

Must be your system related. sorry. Post info, the guys here will help you for sure.

By the way, great game, and HUGE expansion. You should open something like a Games Developers University.  ;) 

c-ya
Reply #5 Top
Thanks for your reply, My debug file follows...



Debug Message: Version v1.91 Twilight of the Arnor last updated on: Thu May 1 12:15:51 2008
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 5/10/2008, 19:12:40
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: BDC
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Languages: English (Regional Setting: English)
System Manufacturer: HP Pavilion 061
System Model: RC652AA-ABA a1610n
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+, MMX, 3DNow (2 CPUs), ~2.2GHz
Physical Memory: 3006MB RAM
Page File: 415MB used, 4005MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 6150 LE
Manufacturer: NVIDIA
Chip Type: GeForce 6150 LE
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0241&SUBSYS_2A34103C&REV_A2
Display Memory: 256.0 MB
Current Display Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.6921
Driver Date: 12/5/2007 02:41:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Realtek HD Audio rear output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A34&REV_1000
Manufacturer ID: 1
Product ID: 100
Driver Name: RtkHDAud.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5268
Driver Date: 6/14/2006 11:04:12
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using hardware vertex processing
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Attempting to create D3DDevice at resolution 1440 x 900, Windowed: 0, Multisample: 4
Debug Message: Game Resolution: 1440 x 900
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): NVIDIA GeForce 6150 LE
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: GalCiv2 is activated.
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar\Movies\techs\*.bik
Debug Message: No files found matching mask Movies\techs\*.bik
Debug Message: No files found matching mask Gfx\Tutorials\*.bik
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: No files found matching mask ./Data/*.xml
Debug Message: Clear data definitions.
Debug Message: Killing ship styles:
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2./Data/English/\ShipStyles\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\ShipStyles\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar./Data/\FleetFormations\*.fleet
Debug Message: No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar\Gfx\Planets\C0*.png
Debug Message: No files found matching mask Gfx\Planets\C0*.png
Debug Message: No files found matching mask gfx/Terrain/1SideN*.png
Debug Message: No files found matching mask gfx/Terrain/1SideE*.png
Debug Message: No files found matching mask gfx/Terrain/1SideS*.png
Debug Message: No files found matching mask gfx/Terrain/1SideW*.png
Debug Message: No files found matching mask gfx/Terrain/2SideN*.png
Debug Message: No files found matching mask gfx/Terrain/2SideE*.png
Debug Message: No files found matching mask gfx/Terrain/2SideS*.png
Debug Message: No files found matching mask gfx/Terrain/2SideW*.png
Debug Message: No files found matching mask gfx/Terrain/3SideN*.png
Debug Message: No files found matching mask gfx/Terrain/3SideE*.png
Debug Message: No files found matching mask gfx/Terrain/3SideS*.png
Debug Message: No files found matching mask gfx/Terrain/3SideW*.png
Debug Message: No files found matching mask gfx/Terrain/4SideN*.png
Debug Message: No files found matching mask gfx/Terrain/4SideE*.png
Debug Message: No files found matching mask gfx/Terrain/4SideS*.png
Debug Message: No files found matching mask gfx/Terrain/4SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideN*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideE*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideS*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideN*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideE*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideS*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideN*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideE*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideS*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideN*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideE*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideS*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message: TitleWnd: Quit Button.
Debug Message: Posting WM_CLOSE message.
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Debug Message: Killing Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing asteroid fields.
Debug Message: Killing asteroid field mining bases.
Debug Message: Killing space resources.
Debug Message: Killing ascension crystals.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Clear data definitions.
Debug Message: Killing ship styles:
Debug Message: Killing Galaxy: Completed
Debug Message: Shutting down sound system.
Debug Message: Clearing sound and music handles.
Debug Message: GameUninitialize end
Debug Message: Device not cleared. 1 counts left.
Debug Message: D3D not cleared. 1 counts left.
Debug Message: Destroying Window.
Debug Message: Main Shell terminating normally
Reply #6 Top

I held off buying until the final release in the hope that the crashes of the DA version were fixed before it was released.
End of quote

If DA was crashing for you, you should have definitely made sure those were addressed for you first before getting TA.  There may be some compatibility issue we're not aware of.

The only "crash" issue I'm awrae of in TA is the one with gravity accelerators.

Reply #7 Top
That debug.err indicates the game was exited normally. We need one from when the game "crashed".
Reply #8 Top
I crash almost every time I alt-tab out and go back into the game. I also get a wierd bug where my turn won't end.. the "turn" button in the lower right hand corner just won't show up.. it stays blank.

I am using Vista.. might have something to do with one or both issues.

Amazing game though.. it sucked away the last 3 days of my life!
Reply #9 Top
If your turn button is not showing back up, you might check to see if you have any ships on 'auto-attack.' I've noticed that when I do, once the ship has made one attack, I have to hit the spacebar in order to get the ship to go to it's next action. This means, I sometimes have to use the spacebar frequently if I have several ships or fleets on 'auto-attack.' There may be other issues at work as well, but when in doubt I hit the spacebar and things start back up again.

Hope this helps.
Reply #10 Top
Oh, I also forgot: The 'alt-tab' crash is a known issue. Either run the game in window mode and set it to your desktop resolution (that way it looks full screen and doesn't have those nasty windows borders) in order to alt-tab safely; or don't alt-tab :)

Hope this helps.
Reply #11 Top
Yea, I've just been avoiding alt-tabbing :)

I never use auto attack.. I'm one of those micro management guys that likes to tell each thing exactly what to do every turn.. :P
Reply #12 Top
If DA was crashing for you, you should have definitely made sure those were addressed for you first before getting TA. There may be some compatibility issue we're not aware of.
End of quote



I did post my crash problems with DA along with other people on that thread, but the post was not answered. I will send an other error file when I play the game again. I assumed that the error file would only be created when an error was detected.

Thanks for your reply Frogboy.
Reply #13 Top
Just FYI, the debug.err is created fresh with every start of the game, and is written to at each stage of the game. So if a crash occurs it often will show up within the last few lines.
Reply #14 Top
For the record, I did report the crash issue in two seperate posts. But no one answered them. Anyway, here is the error file from my latest crash.



Debug Message: Version v1.91 Twilight of the Arnor last updated on: Thu May 1 12:15:51 2008
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 5/13/2008, 14:05:32
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: BDC
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Languages: English (Regional Setting: English)
System Manufacturer: HP Pavilion 061
System Model: RC652AA-ABA a1610n
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+, MMX, 3DNow (2 CPUs), ~2.2GHz
Physical Memory: 3006MB RAM
Page File: 356MB used, 4064MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 6150 LE
Manufacturer: NVIDIA
Chip Type: GeForce 6150 LE
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0241&SUBSYS_2A34103C&REV_A2
Display Memory: 256.0 MB
Current Display Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.6921
Driver Date: 12/5/2007 02:41:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Realtek HD Audio rear output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A34&REV_1000
Manufacturer ID: 1
Product ID: 100
Driver Name: RtkHDAud.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5268
Driver Date: 6/14/2006 11:04:12
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using hardware vertex processing
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Attempting to create D3DDevice at resolution 1440 x 900, Windowed: 0, Multisample: 4
Debug Message: Game Resolution: 1440 x 900
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): NVIDIA GeForce 6150 LE
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: GalCiv2 is activated.
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar\Movies\techs\*.bik
Debug Message: No files found matching mask Movies\techs\*.bik
Debug Message: No files found matching mask Gfx\Tutorials\*.bik
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: No files found matching mask ./Data/*.xml
Debug Message: Clear data definitions.
Debug Message: Killing ship styles:
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2./Data/English/\ShipStyles\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\ShipStyles\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar./Data/\FleetFormations\*.fleet
Debug Message: No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar\Gfx\Planets\C0*.png
Debug Message: No files found matching mask Gfx\Planets\C0*.png
Debug Message: No files found matching mask gfx/Terrain/1SideN*.png
Debug Message: No files found matching mask gfx/Terrain/1SideE*.png
Debug Message: No files found matching mask gfx/Terrain/1SideS*.png
Debug Message: No files found matching mask gfx/Terrain/1SideW*.png
Debug Message: No files found matching mask gfx/Terrain/2SideN*.png
Debug Message: No files found matching mask gfx/Terrain/2SideE*.png
Debug Message: No files found matching mask gfx/Terrain/2SideS*.png
Debug Message: No files found matching mask gfx/Terrain/2SideW*.png
Debug Message: No files found matching mask gfx/Terrain/3SideN*.png
Debug Message: No files found matching mask gfx/Terrain/3SideE*.png
Debug Message: No files found matching mask gfx/Terrain/3SideS*.png
Debug Message: No files found matching mask gfx/Terrain/3SideW*.png
Debug Message: No files found matching mask gfx/Terrain/4SideN*.png
Debug Message: No files found matching mask gfx/Terrain/4SideE*.png
Debug Message: No files found matching mask gfx/Terrain/4SideS*.png
Debug Message: No files found matching mask gfx/Terrain/4SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideN*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideE*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideS*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideN*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideE*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideS*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideN*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideE*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideS*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideN*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideE*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideS*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\Backup\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\CustomMaps\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\Dark Avatar\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\Gfx\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\Metaverse\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\SandboxGames\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\ships\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\ShipStyles\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\temp\*.sav
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing asteroid fields.
Debug Message: Killing asteroid field mining bases.
Debug Message: Killing space resources.
Debug Message: Killing ascension crystals.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Loading Custom Map
Debug Message: Loading Data Defs
Debug Message: Clear data definitions.
Debug Message: Killing ship styles:
Debug Message: Loading TechDefs
Debug Message: Max num techs: 523
Debug Message: Loading ImprovementDB
Debug Message: Loading Component Defs
Debug Message: Loading ShipTypes
Debug Message: Loading ShipTemplates
Debug Message: Loading ParsedHardpoints
Debug Message: Loading AnomalyTypes
Debug Message: Loading RandomEvents
Debug Message: Loading UPIssues
Debug Message: Loading ResourceTypes
Debug Message: Loading InvasionTactics
Debug Message: Loading SBmodules
Debug Message: Loading PoliticalParties
Debug Message: Loading Planet Types
Debug Message: Loading Star Types
Debug Message: Loading AFMBModules
Debug Message: Loading ShipStyles
Debug Message: Loading TechTrees
Debug Message: Loading TechTreeDefs
Debug Message: Loading Game
Debug Message: Loading: Game mode is normal.
Debug Message: Loading Galaxy
Debug Message: Game started in version v1.91 Twilight of the Arnor
Debug Message: Sectors across: 22 x 22
Debug Message: Loading FOW Map
Debug Message: Loading ZOC Map
Debug Message: Loading Planets
Debug Message: Loading Stars
Debug Message: Loading Anomalies
Debug Message: Loading Resources
Debug Message: Loading AscensionCrystals
Debug Message: Loading AsteroidFields
Debug Message: Loading AFMiningBases
Debug Message: Loading Civs
Debug Message: Loaded Civ Drengin Empire who has intelligence 95
Debug Message: Loaded Civ Altarian Resistance who has intelligence 85
Debug Message: Loaded Civ Arcean Empire who has intelligence 85
Debug Message: Loaded Civ Torian Confederation who has intelligence 85
Debug Message: Loaded Civ Yor Collective who has intelligence 85
Debug Message: Loaded Civ Terran Alliance who has intelligence 95
Debug Message: Loaded Civ Dominion of Korx who has intelligence 85
Debug Message: Loaded Civ Drath Legion who has intelligence 85
Debug Message: Loaded Civ Thalan Empire who has intelligence 85
Debug Message: Loading player civ Vulcan
Debug Message: Loaded Civ Akilians who has intelligence 106
Debug Message: Loaded Civ Carinoids who has intelligence 105
Debug Message: Loaded Civ Scottlingas who has intelligence 94
Debug Message: Loaded Civ Jessuins who has intelligence 100
Debug Message: Loaded Civ Paulos who has intelligence 100
Debug Message: Loaded Civ LentzLandians who has intelligence 103
Debug Message: Loaded Civ Dark Yor who has intelligence 90
Debug Message: Loaded Civ Snathi who has intelligence 87
Debug Message: Loaded Civ Pirates who has intelligence 1
Debug Message: Loaded Civ Vegans who has intelligence 16
Debug Message: Loaded Civ Paridians who has intelligence 23
Debug Message: Loading Colonies
Debug Message: Loading RallyPoints
Debug Message: Loading Ships
Debug Message: Loading Fleets
Debug Message: Loading Turn Event Log
Debug Message: Loading Treaties
Debug Message: Loading ENDGALAXYDATA
Debug Message: Updating ZOC.
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 9
Debug Message: UIBeginGameHelper: New Game Started
Debug Message: UIBeginGameHelper: Mods are Disabled
Debug Message: EconomicWnd: Cannot find OBJID Template_Button_Back
Debug Message: Destroying ship Yor Heavy Fighter M6 v8 8244. Orbiting: 0
Debug Message: Destroying ship Yor Frigate M6 v5 8600. Orbiting: 0
Debug Message: Destroying ship Yor Frigate M6 v5 8336. Orbiting: 0
Debug Message: Destroying ship Yor Frigate M6 v5 10264. Orbiting: 0
Debug Message: Destroying ship Yor Troop Transport M6 v4 10164. Orbiting: 0
Debug Message: Destroying ship Thalan Defender M0 v1 11147. Orbiting: 1
Debug Message: Was Orbiting: Gounaropolous III
Debug Message: ***Attacker Drengin Empire has courage bonus 0
***Defender Torian Confederation has courage bonus 7.
Debug Message: Destroying ship Torian Defender M7 v6 11226. Orbiting: 1
Debug Message: Was Orbiting: Marsack I
Debug Message: ***Attacker Altarian Resistance has courage bonus 0
***Defender Dominion of Korx has courage bonus 0.
Debug Message: Destroying ship Altarian Heavy Fighter M7 v9 10602. Orbiting: 0
Debug Message: Destroying ship Altarian Heavy Fighter M7 v9 10716. Orbiting: 0
Debug Message: Destroying ship Altarian Fleet 980. Orbiting: 0
Debug Message: Destroying ship Arcean Troop Transport M5 v3 10812. Orbiting: 0
Debug Message: Destroying ship Arcean Troop Transport M5 v3 10997. Orbiting: 0
Debug Message: ***Attacker Terran Alliance has courage bonus 0
***Defender Drath Legion has courage bonus 0.
Debug Message: Destroying ship Terran Fleet 982. Orbiting: 0
Debug Message: Destroying ship Drath Defender M5 v5 11313. Orbiting: 1
Debug Message: Was Orbiting: Dratha IV
Debug Message: Destroying ship Snathi Defender M7 v4 11253. Orbiting: 1
Debug Message: Was Orbiting: Snathi II
Debug Message: Destroying ship Altarian Troop Transport M7 v3 10661. Orbiting: 1
Debug Message: Was Orbiting: Dubhe II
Debug Message: ***Attacker Dominion of Korx has courage bonus 0
***Defender Altarian Resistance has courage bonus 0.
Debug Message: Destroying ship Korx Heavy Fighter M7 v4 10604. Orbiting: 0
Debug Message: Destroying ship Korx Fleet 876. Orbiting: 0
Debug Message: Destroying ship Altarian Heavy Fighter M7 v9 11306. Orbiting: 1
Debug Message: Was Orbiting: Alva IV
Debug Message: Destroying ship Altarian Troop Transport M3 v2 7997. Orbiting: 1
Debug Message: Was Orbiting: Piers I
Debug Message: Destroying ship Mining Starbase 3052. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: Begin
Debug Message: Random Event: End
Debug Message: Eval
Debug Message: AI: Drengin Empire blackmailed Dark Yor for $ 88!
Debug Message: Eval
Debug Message: Eval
Debug Message: Eval
Debug Message: Eval
Debug Message: Carinoids (14): Researching: Advanced Computing
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: StarportWnd: Cannot find OBJID StarPort_Planet_Logo_Image
Debug Message: Destroying ship Thalan Defender M0 v1 11326. Orbiting: 1
Debug Message: Was Orbiting: Avignon III
Debug Message: Ship Influence Starbase 11282 has a bad ship assignment (7). Setting it to NO_ASSIGNMENT.
Debug Message: ***Attacker Drengin Empire has courage bonus 0
***Defender Torian Confederation has courage bonus 7.
Debug Message: Destroying ship Torian Defender M7 v6 11202. Orbiting: 1
Debug Message: Was Orbiting: Sthenelos I
Debug Message: ***Attacker Drengin Empire has courage bonus 0
***Defender Torian Confederation has courage bonus 7.
Debug Message: Destroying ship Drengin Frigate M6 v9 10421. Orbiting: 0
Debug Message: Destroying ship Torian Defender M7 v6 12548. Orbiting: 1
Debug Message: Was Orbiting: Marsack II
Debug Message: ***Attacker Altarian Resistance has courage bonus 0
***Defender Dominion of Korx has courage bonus 0.
Debug Message: Destroying ship Altarian Heavy Fighter M7 v9 10782. Orbiting: 0
Debug Message: Destroying ship Altarian Heavy Fighter M7 v9 10818. Orbiting: 0
Debug Message: Destroying ship Altarian Fleet 985. Orbiting: 0
Debug Message: ***Attacker Yor Collective has courage bonus 0
***Defender Thalan Empire has courage bonus 0.
Debug Message: Destroying ship Thalan Constructor M0 v1 3077. Orbiting: 0
Debug Message: Destroying ship Drengin Defender M7 v10 11324. Orbiting: 1
Debug Message: Was Orbiting: Jessuins V
Debug Message: Destroying ship Altarian Heavy Fighter M7 v9 12546. Orbiting: 1
Debug Message: Was Orbiting: Dubhe I
Debug Message: Destroying ship Altarian Troop Transport M3 v2 8494. Orbiting: 1
Debug Message: Was Orbiting: Piers I
Debug Message: Destroying ship Altarian Troop Transport M3 v2 8560. Orbiting: 1
Debug Message: Was Orbiting: Piers III
Debug Message: Updating ZOC.
Debug Message: Random Event: Begin
Debug Message: Random Event: End
Debug Message: About to auto save.
Debug Message: Save Game: About to save
Debug Message: Saving game C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\AutoSave.tmp
Debug Message: Num Sectors Across: 22
Debug Message: Saving: Game mode is normal.
Debug Message: Number of ships: 623, Number of Fleets: 162
Debug Message: Save game finished.
Debug Message: Finished auto save.
Debug Message: Eval
Debug Message: Eval
Debug Message: Eval
Debug Message: AI: Terran Alliance blackmailed Akilians for $ 152!
Debug Message: Eval
Debug Message: TradeWnd: Cannot find OBJID Trade_R_Money_Image
Debug Message: TradeWnd: Cannot find OBJID Trade_R_Goods_Image
Debug Message: TradeWnd: Cannot find OBJID Trade_R_Treaties_Image
Debug Message: TradeWnd: Cannot find OBJID Trade_R_Tech_Image
Debug Message: TradeWnd: Cannot find OBJID Trade_R_Ships_Image
Debug Message: TradeWnd: Cannot find OBJID Trade_R_Systems_Image
Reply #15 Top
I've been having quite a few problems with crashing as well, more so than with DA.
A few times I've crashed when trying to place a spy on an enemy planet (the game crashes when I click on the planet with the 'spy' pointer), and I've also occasionally crashed when doing other things, such as accessing a particular screen on the civilization manager. It doesn't happen too often, but it sure is annoying when it does.

I also get the end turn bug a lot when I load an old auto-save (that is where the end turn button disappears completely).

I'll try and remember to post my debug next time it crashes
Reply #16 Top
Debug Message: TradeWnd: Cannot find OBJID Trade_R_Money_Image
Debug Message: TradeWnd: Cannot find OBJID Trade_R_Goods_Image
Debug Message: TradeWnd: Cannot find OBJID Trade_R_Treaties_Image
Debug Message: TradeWnd: Cannot find OBJID Trade_R_Tech_Image
Debug Message: TradeWnd: Cannot find OBJID Trade_R_Ships_Image
Debug Message: TradeWnd: Cannot find OBJID Trade_R_Systems_Image
End of quote


Did you do a clean install of the game, and have DL/DA also up to date? These would seem to indicate a problem with the tradewnd dxpack.


Reply #17 Top
Prior to release I was seeing occasional crashes when trying to spy and I'm still seeing them in 1.91. April 25 I sent a saved game, debug.err, and SmartException capture to Cari Begle
Reply #18 Top
I updated all the files that stardock central allowed me to download. So I guess that I am up to date. I did not install any of the beta versions, so I should only have the final version on my PC.
Reply #19 Top
I updated all the files that stardock central allowed me to download. So I guess that I am up to date. I did not install any of the beta versions, so I should only have the final version on my PC.
End of quote


You might want to try removing and reinstalling then, just to be safe.

If this has dropped off the radar I can send in a new report for 1.91.
End of quote


Others have reported spy crashes as well, so there should be enough reports in gc2bugs to investigate it.
Reply #20 Top
Kryo,

I have reloaded all 3 games but am still getting some crashes. Here is the error file on my latest one. What can be done now to rectify the issue?

Debug Message: Version v1.91 Twilight of the Arnor last updated on: Thu May 1 12:15:51 2008
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 5/30/2008, 15:11:45
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: BDC
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Languages: English (Regional Setting: English)
System Manufacturer: HP Pavilion 061
System Model: RC652AA-ABA a1610n
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+, MMX, 3DNow (2 CPUs), ~2.2GHz
Physical Memory: 3006MB RAM
Page File: 437MB used, 3983MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 6150 LE
Manufacturer: NVIDIA
Chip Type: GeForce 6150 LE
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0241&SUBSYS_2A34103C&REV_A2
Display Memory: 256.0 MB
Current Display Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.6921
Driver Date: 12/5/2007 02:41:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Realtek HD Audio rear output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A34&REV_1000
Manufacturer ID: 1
Product ID: 100
Driver Name: RtkHDAud.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5268
Driver Date: 6/14/2006 11:04:12
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using hardware vertex processing
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Attempting to create D3DDevice at resolution 1440 x 900, Windowed: 0, Multisample: 4
Debug Message: Game Resolution: 1440 x 900
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): NVIDIA GeForce 6150 LE
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: GalCiv2 is activated.
Debug Message: ***** Initializing Game *****

...snip...

Debug Message: About to auto save.
Debug Message: Save Game: About to save
Debug Message: Saving game C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2TwilightArnor\AutoSave.tmp
Debug Message: Num Sectors Across: 22
Debug Message: Saving: Game mode is normal.
Debug Message: Number of ships: 638, Number of Fleets: 158
Debug Message: Save game finished.
Debug Message: Finished auto save.
Debug Message: Eval
Debug Message: Eval
Reply #21 Top
Here is an other crash... while auto saving.

Debug Message: Version v1.91 Twilight of the Arnor last updated on: Thu May 1 12:15:51 2008
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 6/2/2008, 19:18:54
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: BDC
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2

(2600.xpsp_sp2_gdr.070227-2254)
Languages: English (Regional Setting: English)
System Manufacturer: HP Pavilion 061
System Model: RC652AA-ABA a1610n
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+, MMX, 3DNow (2 CPUs), ~2.2GHz
Physical Memory: 3006MB RAM
Page File: 427MB used, 3993MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 6150 LE
Manufacturer: NVIDIA
Chip Type: GeForce 6150 LE
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0241&SUBSYS_2A34103C&REV_A2
Display Memory: 256.0 MB
Current Display Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.6921
Driver Date: 12/5/2007 02:41:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Realtek HD Audio rear output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A34&REV_1000
Manufacturer ID: 1
Product ID: 100
Driver Name: RtkHDAud.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5268
Driver Date: 6/14/2006 11:04:12
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using hardware vertex processing
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Attempting to create D3DDevice at resolution 1440 x 900, Windowed: 0,

Multisample: 4
Debug Message: Game Resolution: 1440 x 900
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): NVIDIA GeForce 6150 LE
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: GalCiv2 is activated.
Debug Message: ***** Initializing Game *****

...snip...

Debug Message: Save Game: About to save
Debug Message: Saving game C:\Documents and Settings\HP_Administrator\My Documents\My

Games\GC2TwilightArnor\QuickSave.tmp
Debug Message: Num Sectors Across: 22
Debug Message: Saving: Game mode is normal.
Debug Message: Number of ships: 689, Number of Fleets: 124
Debug Message: Save game finished.
Reply #22 Top
For the record, I had this crash too on alt-tabbing - until I switched the game out of fullscreen mode. Now I can browse and play all I want, very stably. Try it, till the patch comes out.
Reply #23 Top
I have reloaded all 3 games but am still getting some crashes. Here is the error file on my latest one. What can be done now to rectify the issue?
End of quote


Unfortunately there's no common obvious error in the debugs you've posted. Please install 'SmartException' from the free stuff section in Stardock Central. Make sure that SE is running and start your game as normal. If the game crashes it will generate an exception report that can be emailed to [email protected].

Include in/attached to the email:
+ A description of what you were doing at the time.
+ How to reproduce the crash (if possible).
+ A zipped save (if applicable).
+ The appropriate debug.err file.

The devs cannot help if you do not provide these details!
Reply #24 Top
Kryo,
I finally had the chance to really play the game, but it kept crashing after I met another race. I have had this happen every time. It does not matter if it is a major or minor race. In the debug it the final line is an eval.

I am going to try a fresh install of everything if I can find DL Disk #2.

Another question is whether XP SP3 has any effect.
Reply #25 Top
Another question is whether XP SP3 has any effect.
End of quote


Hard to say. I've kept well away from it myself.