Windows Blinds Activation failures...

from Stardock Forums
I've sent the email to [email protected] with the info required over 4 days ago now and haven't heard anything back. How long does it usually take? can i not just have another serial as the one given to me does not work properly?

I was able to activate it without any problems on my secondary PC on XP (bought it about a month ago now) but my main PC with Vista it still will not activate, not even when I uninstalled AVG 7 to install AVG 8. I've read through the FAQ and terms and conditions and can not find anything that relates to licensing for just one PC, so I should be able to use it on both....correct?


windowblinds
3,120 views 8 replies
Reply #1 from WinCustomize Forums Top
Try the EULA.txt in the WB folder
Reply #2 from WinCustomize Forums Top
I'm sure someone will correct me if I'm wrong; I believe the policy is you are allowed to install on more than one PC as long as you only use one PC at a time.

I'm pretty sure WindowBlinds phones home to activate...have you checked to see if your firewall is allowing it to do so?
Curtains - Customize Windows with additional styles
Reply #3 from Stardock Forums Top
Well i tried activating it after i uninstalled AVG 7, but before installing AVG 8 and had no luck. I'm at work at the moment so i can't check the EULA.txt right now. Thanks for the responses.
Reply #4 from WinCustomize Forums Top
Carguy is correct about licensing.
Sounds like a firewall issue.

You can also activate by email.  See the KB article here: https://esupport.stardock.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=447
Reply #5 from WinCustomize Forums Top

Jonny125: Could you please click on my name to the left, choose "Private message milksama" and then message me the email address you had submitted the activation request from?


Mike

Reply #6 from Stardock Forums Top
I have done thanks Mike. Unless its the firewall built into my router im pretty sure the problem is not firewall related, as i said before i tried activating it a number of times when i had no firewall or internet security package installed.

The impression im getting from the software is that it beleives the serial number has been used and therefore deactivated it. If this is true, will I be supplied with another one so that i can activate it on my main PC? Im really not too fussed about having it on my secondary PC or not, though it would be nice as i had intended to convert the graphics used on my website & templates themes to Vista/XP themes. Though i obviously can't test them on XP without an XP machine.
Reply #7 from WinCustomize Forums Top

Jonny125: I have found your email and see the problem. I have generated your sig6.bin file and had it emailed to you through the support system.

The emails that come in to [email protected] are automatically processed by an application we have on our end to activate by email. This application does not parse quoted printable encoding, so the email activation failed. When email activation fails, the system will create a new support ticket with your email address so that a support representative can help determine why activation did not succeed. For some reason, it did not create this ticket properly in your case, which is why you had heard nothing back. You should be all set at this point, however.  :CONGRAT: 

If you have any additional questions or problems, feel free to respond here, to the email you should have received, or through the support interface at https://esupport.stardock.com (login details for this site should accompany the email you receive from support).


Mike

Reply #8 from Stardock Forums Top
Its working fine now without problems, thanks a lot for quick response and support!