Trial problems

connection issues

I am having some severe problems getting the trial to work... I downloaded what I believe is the latest version 1.21 installed it on both PCs and tried setting them up... No matter what I try, different ports, with password, without password, changing the computer name, using virtual machines, using a virtual private network, disabling the firewalls.. I don't get it... It just keeps saying: Connection test failed, Multiplicity has been unable to connect to the secondary machine... yada yada yada...
I tried installing maxivista just to see if I could get another trial version of something similar working and it worked just fine... Now I would much prefer to use stardock's software cuz they are awesome, but if it doesn't work it doesn't work.
Any ideas?
7,510 views 13 replies
Reply #1 Top
maxivista is something entirely different from multiplicity..

It's basicaly a way to use a spare computer as an extended desktop..
^^^^--- 6 screens 1 computer

Multiplicity is a software kvm switch..
^^^^^--- 6 screens 6 computers

yada yada yada..

check your network , if you can telnet one of the secondaries on port 30564 from your primary , and you're still unable to connect with multiplicity , then you could have a problem.. else it's network issues..


so..

C\>telnet 192.168.X.Y 30546
on the primary where X Y are your network numbers from the secondary machine , and multiplicity is installed in secondary mode.

If you can get that to work , you're half way there. If you cant , give a reply , or maybe kidnap some geek kid in your street , and lock him in your room with a bag of chips and a bottle of pepsi , and don't open the door until he made it work.

cheers.
Reply #2 Top
Hmm okay well I tried telnet and it just said it can't open the connection on that port... So I checked and telnet service was disabled, so I enabled it tried it again and still no go.. I double check that the firewall is disabled and still no go, then I try telnet on its default port, 23, and it connects fine. I then try multiplicity on that port and several other ports and still no go...

As to the kidnap the geek kid, I'm kinda the geek kid around here... I was hoping my problem was common/simple enough that I wouldn't have to spend hours trying to figure it out.
Reply #3 Top
Something is blocking the port.
Reply #4 Top
Yes so I figured, but I can figure out what. No antivirus, no firewall...
Reply #5 Top
Like Zubaz just said , your computer or network is blocking the connection .. (you don't need a telnet service running , telnet is basically the lowest form of tcp socket communication , you can telnet to html : 80 , irc , ftp ,basically anything(tho you wont be able to read what you get , not send correct reply's by hand , you should be able to get a connect to any listening port every time)) .

to check if multiplicity is actually listening on port 30564 :

on the secondary:
type
netstat -n -a
in a dos box , you should see an entry :
TCP 0.0.0.0:30564 0.0.0.0:0 LISTENING
If you don't have that , multiplicity isn't accepting any calls :)

if you do have that , do the following again :

on the secondary first , try to connect using telnet.
C\>telnet 127.0.0.1 30564

then try it again on the primary..
(check the correct ip's on your secondary first , type ipconfig on your secondary to get a list)
(choose the IP that had the forst 3 numbers identical to an IP on your primary, probably)
(starting with 192.168.0 then another number at the end, the 2 end numbers should be different)
(for every computer in your network)

C\>telnet 192.168.X.Y 30564


Come back here when you're done and tell me what worked and what didn't, that will tell me a lot more about your situation,ill check this forum a few times again today.


EDIT: it's 30564 every time , lol sorry for the typo's


EDIT2: if you get a telnet connect , the reply from multiplicity will be

MULTIPLICIT2P
Reply #6 Top
I was hoping my problem was common/simple enough that I wouldn't have to spend hours trying to figure it out.
End of quote


that's half the fun of computers !!
Reply #7 Top
Okay I tried the netstat out on the secondary machine and it did not show the 30564 port... I tried on the primary and it did. So for the heck of it I tried to re-setup the secondary computer and rebooted doing the netstat again and it showed the port... So I tried multiplicity and it finally worked!
Thanks for your help...
I wonder if this is some kind of bug, because it should have been listening in the first place because I did set it up as secondary and I did reboot the computer several times but it never worked..
Reply #8 Top
Edit: Sorry double post because of the stupidity of the internet, you know latency.
Reply #9 Top
Okay I've found out why this has been happening, sorta... For some reason the multiplicity service isn't starting like it should. MultiSrv32.exe should start up as a service but it hasn't been and thus the listening port isn't listening... Any ideas as to why that would be happening? I'm trying to set multiplicity up on another computer but I am having the same problem as before and now I see that it is because the service isn't starting.
Reply #10 Top
can you manually put the services on start ..?

start->control panel->administrative tools->services

select the service , right click properties , startup type : select automatic.

---

Did you by any chance play with msconfig ??? if yes..

start->run

msconfig , and make sure , if you use selective startup , that 'load system services' is selected
Reply #11 Top
Nope is just doesn't show up in services... Maybe this is just a trial version problem... Don't know. I checked in msconfig and it doesn't even show up in there either.
Reply #12 Top
Well it is all a moot point because the program doesn't even do what I want... I'd like to be able to do what multiplicity does but also to be able to use the screen as an extended screen on the primary PC.. it doesn't seem to do that.
Reply #13 Top
Thanks for your help Tournicoti. :)