BSOD and Windows Blinds 0x0000008E

from WinCustomize Forums
Hi

I've bought recenty a newest version of WindowBlinds. Since I've installed it on my computer I had started to receive a BSOD during Vista start. The actual BSOD appears a tiny moment before a Windows logon screen. BSOD lasts for 5-6 seconds, than system is restating and after that Vista is loading with no problems (exept a diagnostic massage which appear advising that the last problem was caused by windows itself). The BSOD returns with next Windows start. Unistalling Window Blinds is solving the problem. Anybody knows a solution for this? I need to use Window Blinds because this is quite nice application, I don't want to simply resign from it.

*** STOP: 0x0000008E (0xC0000005, 0x94CC5881, 0x9B08CC04, 0x00000000)
*** win32k.sys - Adddress 94CC5881 base at 94C00000, DateStamp 45d3cc1d
Collecting data for crasch dump...

I am usung laptop DELL XPS M1530

XPS M1530 CORE 2 DUO T7250 2.00GHz,800MHz,2M 1
Display 15.4" UltraSharp¿ Widescreen WSXGA+ (1680x1050) TFT
Fingerprint Reader Biometric with BLACK accent
Memory Dual-Channel 2048MB (2x1024) 667MHz DDR2 SDRAM
Hard Drive 160GB SATA (7200rpm)
8xDVD+/-RW Slim Slot-Load Drive
Graphics Card 256MB NVIDIA GeForce Go 8600M GT
Dell Travel Remote control 1
European - Dell TrueMobile 355 internal Bluetooth Module
Intel® Pro Wireless 3945 802.11a/b/g Mini-PCI Card EUR

OS:
Windows Vista Home Premium
Video Driver: NVIDIA 12/09/2007 version: 7.15.11.5663

Does anyone have a solution for this problem?
4,907 views 29 replies
Reply #1 from WinCustomize Forums Top

Can you please post your system information from the WB system information page.

Reply #2 from WinCustomize Forums Top
Ok, here they are:

Your computer has a Windows Experience Index base score of
Your Windows Graphics Experience score is

WindowBlinds version : WindowBlinds 6.02 (build 74 x86 - Vista Edition)

WindowBlinds is installed correctly on this PC
WindowBlinds has not been activated correctly on this PC. Please activate it from SDC.
(Generic PnP Monitor) 1 is attached to NVIDIA GeForce 8600M GT

Wblind.dll 2008/01/14 08:37:21
Wbsrv.dll 2008/01/08 14:01:33
Wbconfig.exe 2008/01/11 13:36:35
Wbload.exe 2007/09/27 15:42:44
Wbhelp.dll 2007/07/11 14:06:07
Tray.dll 2007/09/12 17:58:21
Wbload.dll 2007/09/12 17:58:28
Screen.exe 2008/01/08 14:01:18

I didn't activated my copy of Window Blinds this time because I had to instal it again to get the sys infos, and I don't have the laptop conected to the internet. I am writing form the company desktop. Sorry.

Anyway... does this resolve something?

Regrads
DeskScapes - Bring your desktop background to life.
Reply #3 from WinCustomize Forums Top
Ok, I managed to activate it anyway.

Here is the corrected information:

Your computer has a Windows Experience Index base score of
Your Windows Graphics Experience score is

WindowBlinds version : WindowBlinds 6.02 (build 74 x86 - Vista Edition)

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Generic PnP Monitor) 1 is attached to NVIDIA GeForce 8600M GT

Wblind.dll 2008/01/14 08:37:20
Wbsrv.dll 2008/01/08 14:01:33
Wbconfig.exe 2008/01/11 13:36:35
Wbload.exe 2007/09/27 15:42:44
Wbhelp.dll 2007/07/11 14:06:07
Tray.dll 2007/09/12 17:58:21
Wbload.dll 2007/09/12 17:58:28
Screen.exe 2008/01/08 14:01:18
Reply #4 from WinCustomize Forums Top
Is there anybody who knows what might be the problem in this case?
Thanks
Reply #5 from WinCustomize Forums Top
There is a newer version in Stardock Central that may resolve your issue. Update your version and reboot then post the System Info again.
Reply #6 from WinCustomize Forums Top
Welcome back

Ok, I've downloaded the Stardock Central as proposed. The result is my copy of WB beeing updated to ver. 6.09g[b].135
Please find below WB up to date system info:

------------------------

Your computer has a Windows Experience Index base score of
Your Windows Graphics Experience score is

WindowBlinds version : WindowBlinds 6.1 (build 91 x86 - Vista Edition)

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Generic PnP Monitor) 1 is attached to NVIDIA GeForce 8600M GT

Wblind.dll 2008/03/17 12:45:20
Wbsrv.dll 2008/03/18 11:54:06
Wbconfig.exe 2008/02/20 13:52:33
Wbload.exe 2008/02/14 11:05:14
Wbhelp.dll 2007/08/27 11:54:07
Tray.dll 2007/09/12 17:58:21
Wbload.dll 2007/09/12 17:58:28
Screen.exe 2008/01/11 12:14:18

-----------------------------

I don't know what is the reason for the scores beeing not visible to me...
Also I don't know what means this:
We don't know what's in that notebook from last summer. Per-pixel skinning requires your hardware has WDDM drivers and a graphics experience score of at least 2.

Are there any new suggestions to my problem?
Reply #7 from WinCustomize Forums Top
Per-pixel skinning requires your hardware has WDDM drivers and a graphics experience score of at least 2.
End of quote


you show no graphics experience score

nor a base score
Reply #9 from WinCustomize Forums Top
Are you using nview? If so you should disable it.
Reply #10 from WinCustomize Forums Top

Are you still having the BSOD issue with the newer build?

Reply #11 from WinCustomize Forums Top
Hi...
This is what I did

1. I uninstalled previous version throuh Staradock Central
2. I cleaned up the registry form the WB entries
3. I re-installed WB through Stardock Central
4. I checked for Windows Updates (unexpectedly I was offered to update the nvidia video driver through Windows Updates)
5 I updated the system as proposed but despite of this still no graphic and basic score

As far I am not receiving the BSOD's but I can't confirm that the problem is gone as the main issue has been occurring frequently but not allways. I am still observing the startup sequences and I will update the post as soon as something relevant occure. Minwhile I've submited my ticket to stardock support along with dxdiag report.

Regards
Reply #12 from WinCustomize Forums Top
Are you using nview? If so you should disable it.
End of quote


I as far I know I am not using it. Can you tell me how may I check this just to make sure...
Reply #13 from WinCustomize Forums Top
If you open the control panel, nView should be listed in there. Open it and look to see if it is enabled or disabled. WB doesn't play well with nView, so make sure it says 'enable'.... if it says 'disable', it's running...
Reply #14 from WinCustomize Forums Top
I see nothing to indicate a second monitor with this lap.....that nview setting will be nowhere to be seen in the newest NV CC (if rundll32 isn't running in TaskManager, it's not running).

Don't have a clue about the scores not showing, but that BSOD/Stop is a memory error.
Reply #15 from WinCustomize Forums Top
You might need to refresh your Windows Experience Index. Right click Computer and go properties. Then click Windows Experience Index, should be self explanatory from there. This is odd, though. I have that same exact laptop and use Object Desktop on it with no problems at all.
Reply #16 from WinCustomize Forums Top
ok, I've found Nview in Nvidia Control Panel. Nview only uses one display (single)
Reply #17 from WinCustomize Forums Top
ave a clue about the scores not showing, but that BSOD/Stop is a memory error.
End of quote


It can't be the memory error. I have two seperate sets on memory chips (2x1GB and 2x2GB). Both (first - the original and the additional I bought 2 weeks ago) are branded by Kingston. I've checked and tested every single chip behaviour and I tell you that if WB is installed, the BSOD appears no matter which set or single chip is inside my notebook. I also checked them with build in my laptop memory tester. Test lasts for 2 hours. No errors has been found during every test.

Regards
Reply #18 from WinCustomize Forums Top
Disable nview.....if you only have one display it's not much use anyway.
Reply #19 from WinCustomize Forums Top
You might need to refresh your Windows Experience Index. Right click Computer and go properties. Then click Windows Experience Index, should be self explanatory from there. This is odd, though. I have that same exact laptop and use Object Desktop on it with no problems at all.
End of quote


Well, My Windows Experiemce Index was not established yet... It's the first time I see such thing in my system :) Anyway I pressed this Windows Experience Index and now my laptop has a score 4.8. Will see if it's gonna help...
Thanks for the tip.
Reply #20 from WinCustomize Forums Top
Disable nview.....if you only have one display it's not much use anyway.
End of quote


could you tell me how to do it?
Reply #21 from WinCustomize Forums Top
You might need to refresh your Windows Experience Index. Right click Computer and go properties. Then click Windows Experience Index, should be self explanatory from there. This is odd, though. I have that same exact laptop and use Object Desktop on it with no problems at all.Well, My Windows Experiemce Index was not established yet... It's the first time I see such thing in my system Anyway I pressed this Windows Experience Index and now my laptop has a score 4.8. Will see if it's gonna help...Thanks for the tip.
End of quote


Ok, after running this thing... this Windows Experience Index now I finally can see the basic and the graphic score as well. Please find the uptadet WB system info:

Your computer has a Windows Experience Index base score of 4.8
Your Windows Graphics Experience score is 5.9

WindowBlinds version : WindowBlinds 6.1 (build 91 x86 - Vista Edition)

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Generic PnP Monitor) 1 is attached to NVIDIA GeForce 8600M GT

Wblind.dll 2008/03/17 12:45:20
Wbsrv.dll 2008/03/18 11:54:06
Wbconfig.exe 2008/02/20 13:52:33
Wbload.exe 2008/02/14 11:05:14
Wbhelp.dll 2007/08/27 11:54:07
Tray.dll 2007/09/12 17:58:21
Wbload.dll 2007/09/12 17:58:28
Screen.exe 2008/01/11 12:14:18
End of quote


Does it change something in the overall case?

Regards
Reply #22 from WinCustomize Forums Top
Does it change something in the overall case?
End of quote


are you still having BSODs? If not then :CONGRAT:

If you are try what Killajosh posted in #13
Reply #23 from WinCustomize Forums Top
Does it change something in the overall case?are you still having BSODs? If not then If you are try what Killajosh posted in #13
End of quote


As far no BSOD's. Please forgive my temperance. I am still a bit suspicious about this case. I truly hope that this issue is finaly solved. I'll keep restarting my system as often as it's possible.

Thansk for your support.

Azenis2 (by JJ.Ying) user ;)
Reply #24 from WinCustomize Forums Top
Disable nview.....if you only have one display it's not much use anyway.could you tell me how to do it?
End of quote


i right clicked desktop > properties > settings tab > advanced > the nVidia tab > when the pop out opened > desktop management > disable
Reply #25 from WinCustomize Forums Top
Disable nview.....if you only have one display it's not much use anyway.could you tell me how to do it?i right clicked desktop > properties > settings tab > advanced > the nVidia tab > when the pop out opened > desktop management > disable
End of quote


This instruction referes to XP. I am using Vista (unfotunately). Anyway if I'll go to ADVANCE tab there is no Nvidia Tab. The only thing nvidia related is GeForce 8600M GT Tab wit nvidia logo, where I can press on the button Start The Nvidia Control Panel. And the only thing nview related in that Nvidia Control Panel is the Setup Multiple Display function which deals with nview technology. But there isn't such a function like disable. There is just a ticked filed informing me that I am using single display. Thats all