Resolution Troubles.

So I got a cool new widescreen monitor! Yay!
Now let's play some sins on it! Yay!
Oh no, the bottom third of the screen is missing! Boo!
I'll just go into graphics options and change the resolution! Yay!
Oh, YOU CAN'T. BOO. ;-;

Well, perhaps I'm wrong. There *is* a box labelled 'Resolution Options',
but that box is empty. Why.
5,533 views 16 replies
Reply #1 Top
The only time we've seen this happen is with really old video drivers preventing directx from picking up which resolutions are valid (Sins queries directx for this information).
Reply #2 Top
just bought and installed the game. same thing happened to me. updating to 1.3 and hoping a fix. 61" DLP has been my gaming monitor for years now with no troubles in multiple games. Stuck at 1280x768 res though. I fear that 60 Hx refresh rate may be the prob.

Nvidia 8800 GTS and Dell XPS Gen 5 and Directx March 2008

if the 1.3 doesn't fix the empty res box... start working on it now.
Reply #3 Top
AWW cmon STARDOCK!? are you kidding me? no one tested this out on a widescreen? I even have to CTRL+ALT+DEL to get out of the Options menu.

after 400+ hours of Oblivion, I wanted to play a space game. Best buy 3x and they didn't have it.... weeks later I found one at C City... was thrilled to play... and now? until a fix? I'll be back in Tamriel.

Just stunned they didn't QA this.
Reply #4 Top

We've all been playing the game on widescreen and non-widescreen monitors since 2006. This has not popped up for any of us.

Reply #6 Top
AWW cmon STARDOCK!? are you kidding me? no one tested this out on a widescreen? I even have to CTRL+ALT+DEL to get out of the Options menu.
End of quote


The game works fine on widescreens. I use 1680x1050 myself, and we have a machine in the office with a 30" LCD at even higher res. As noted by Blair, it's likely something with your system preventing the game from properly detecting the available resolutions. Definitely possible if you're connecting to the TV *as* a TV (via component for instance) rather than via DVI/HDMI with appropriate drivers installed so your machine knows what it's using.

Barring all else, you can run it in a maximized window or simply set it manually in the user.setting file, located as follows:

Vista:
C:\Users\username\AppData\Local\Ironclad Games\Sins of a Solar Empire\Setting

XP:
C:\Documents and Settings\username\Local Settings\Application Data\Ironclad Games\Sins of a Solar Empire\Setting

Please note these directories may be Hidden by default. To unhide them, go to your Control Panel -> Folder Options -> View and set yourself to view hidden files and folders.
Reply #7 Top
400 hours on a TV setting? no sir. this rig is top notch. HOWEVER, as I said before, with DLP's you are max'd at 1280x720 @ 60 Hz. coulld this be the problem? 30" LCD are just large monitors... 61" DLP is a different story... and yes DVI.

possible the nvidia control panel could be at fault? hmm... gonna start there b/c I don't know how to edit a ".setting" file.

anyway installing it ina C:\games folder would screw it up?

lastly, looking thru the hardcopy manual, there isn't a number to call to see if I can make this work. and can I return the game? cuz this is frustrating... PM me a number to call
Reply #8 Top
I don't know how to edit a ".setting" file.
End of quote


It's all just text you can open with notepad :P
Reply #9 Top
ok NICE! we are well on our way to fixing this. I changed the res in the txt, and it actually showed me 80% of the screen, enough so no more CTRL+ALT+DEL... AND it showed my refresh rates, just not resolutions...

can I revert directx... maybe the march update is to NEW for this game?
Reply #10 Top
so every time I go into the options video menu it resets the res's to 1084x768 (or whatever that is exactly) - so then I need to exit and open the file, switch the numbers than try again. this is just nuts... where is Alex Gardner and Homeworld 3?!?

PS - I UPDATED MY DRIVERS, WHICH BREAKS OBLIVIONS HDR and AA btw, NO CHANGE. NO RES'S LISTED
Reply #11 Top
I've found if you use a 3rd party tool, such as Refresh Force, to hack the monitor's refresh rates in games, it can cause Sins to not display certain resolution options. I needed to hack the Sins settings file, set the refresh option to 85, and then I got the in game settings to display the resolutions I expected.

This won't matter for most people, who run 60 all the time on their LCDs. But for those of us who still use CRTs, and like to force higher rates, it can be an issue.

-HM
Reply #12 Top
I hear ya. yeah I am stuck at 60 Hz. but I started playing anyway... the tutorials that is, hoping maybe stardock is looking into this in the mean time.

and it may possibly be just the menus. not sure though. but the v1.3 is correctly in the bottom right. the HUD is correctly on the top and bottom... so maybe it's a non issue?!??! how would I know I am seeing the whole screen, I dunno.... but as long as I can see the very top of the QUIT/BACK button I can get in and out of menus.

you think I am seeing the whole screen?
Reply #13 Top
Well, if you're seeing the striped orange scuttle button beneath the unit portrait on the very bottom, you're seeing everything there is down there.

If you're seeing the menu/camera buttons on top, you got everything on top as well :P
Reply #14 Top
...you can run it in a maximized window or simply set it manually in the user.setting file, located as follows:

XP:C:\Documents and Settings\username\Local Settings\Application Data\Ironclad Games\Sins of a Solar Empire\Setting
End of quote


Hooray! That worked! Thanks kron. : D
And I'm connecting with a VGA cable, the tv has an appropriate jack.
Reply #15 Top
just wanted to add a final note... I think everything is working fine. and looking beautiful. this IS Homeworld 3 and will be quite fun... though after 2 hours, just got my asssss handed to me. looking at the end graphs??? I think I spent a little too much on research.... can you scuttle research? hahah
Reply #16 Top

Surely there is a way to fix the empty resolutions box under the video settings menu? Manually editing a configuration file is a hack, not a solution.