impossible to update my game... correct key-number refused...????

HELP!!!

from GalCiv2 Forums

Hi,

I'm quite disappointed because I bought today Galactic Civilizations 2 and I wanted directly update the game to the latest version, but I can't. In order to have the update I should download the programm from Stardock. After that they ask me to give my serail-number. Easy I wrote it up and... it didn't work! The program says my key-number is false ????  It's amazing. I bought the game by Saturn in Francfort (Germany) and this serial-number is on the CD because there is no book. So I wrote exactly the serial-number that is on the cd, why it is not working???

Thanks for your suppport

Dzikwlesie

 

 

2,179 views 9 replies
Reply #2 from GalCiv2 Forums Top
If that doesnt then email [email protected] with your details and they should be able to help you.
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Reply #4 from GalCiv2 Forums Top
Paradox recently did a rerelease and they've put out a lot of bad serials. Please contact [email protected] about it and they can get you a working code.
Reply #5 from GalCiv2 Forums Top
what should I do in this situation???...I'm unable to play the game now bacause
when I click the play game button a message appears and says
"The product appears to be validaded but the serial number or the machine SID don't
match." then the start menu vanish and that's that.
Reply #6 from GalCiv2 Forums Top

what should I do in this situation???...I'm unable to play the game now bacausewhen I click the play game button a message appears and says "The product appears to be validaded but the serial number or the machine SID don'tmatch." then the start menu vanish and that's that.
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delete the sig.bin file in your GC2 folder

Reply #7 from GalCiv2 Forums Top
can somebody tell me about this file it's same type of file than that sig.bin but it
says debug.err and it's in the GC2 folder???....
Reply #8 from GalCiv2 Forums Top
Debug.err is just a text log file that the game writes to provide troubleshooting info in case something goes wrong.