"You are already logged in"

from Stardock Forums
I logged out of IronClad an hour ago...I go to log back in and it says I am already logged in. My friend says I am still in the Lobby I can't join - this is some really great service. Whats going on?
2,230 views 11 replies
Offworld Trading Company
Reply #3 from WinCustomize Forums Top
Uhm.. it's only been 15 minutes since your first post. Have you tried the SoSE forums? There's usually somebody on line there at this time. Post and be patient. To find the SoSE Forums start the SoSE Launcher and click on the Website link.
Reply #4 from Stardock Forums Top
Got anything useful to post?

Thanks I know where the forums are for the same Game that I'm posting about.

Anyone else?
Reply #5 from WinCustomize Forums Top
No
Reply #6 from WinCustomize Forums Top
Nechen. Please email [email protected]. Stardock doesn't have 24/7 support. We are located in the Eastern Time Zone in the United States and maintain normal business hours. Support makes a good effort to monitor the forums. However, you posted about your particular issue 15 minutes before close. It's not likely they will see this post until tomorow. I will make someone in support aware of your post (I just happen to be working late, and testing the forum software, and ran across your post), but you should still email [email protected]. The email ticket system is the most closely monitored.

Also, please do not continously bump a post if you are not recieving a reply as fast as you would like.

Edit:

Because my brain must have shut off temporarily I hadnt realized that it's Friday :) Please email the support system and you may get some help before Monday. I can't promise that someone will be available to help you through the forums until Monday. Sorry about that bit of misinformation. It's late, and I should go home :)
Reply #7 from WinCustomize Forums Top
Got anything useful to post?

Thanks I know where the forums are for the same Game that I'm posting about.

Anyone else?
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BDBF was trying to point you in the right direction, as well as give you some simple advice.
Reply #8 from WinCustomize Forums Top
killajosh...his post is in the "Stardock Support" forum so he kinda posted in the correct place.
He would have been better off to go to Stardock games forum though.
Reply #9 from WinCustomize Forums Top
He would have been better off to go to Stardock games forum though.
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Ya, that's what I was thinking since there's sometimes employees on the SoSE WEB site.

Come on Bump - just bought this game and can't play it
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This line caused me to believe he hasn't had much time yet in checking everything out yet. Hence, my response. Oh well, he'll feel better when the problem gets worked out.



Reply #10 from Stardock Forums Top
Did the ticket ever get posted? Got a number I can look up?

Since I read of this last week I have been looking for tickets like this but have yet to see anything.
Reply #11 from WinCustomize Forums Top
You don't think the problem got solved and he didn't bother to mention that fact, do ya?