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How To Report Site Bugs

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How To Report Site Bugs

The better info you give us, the quicker we can fix things

from WinCustomize Forums

Since the forum upgrade late late last night, there have been a number of people encountering bugs or inconsistencies in how the site is working.  We are trying to get all of these problems resolved as quickly as possible, but we need help from the community to track everything down.

Now, when you find something, please don't go "images are broken!" or something equally vague.  Bugs like that do us no good.  They don't tell us what specifically is broken, where it is broken, and under what conditions we need to reproduce the problem.

With that in mind, any time you report a site bug, please use the following format.  This is especially important today with forum and articles issues:

  1. What page is the error on?  Please provide the specific URL.
  2. What is the error you're seeing?  Please be as specific and detailed as possible.  Include exact error messages. 
  3. Can you consistently reproduce it?  Please list all steps.
  4. What browser are you running (and version!)
  5. If you can, please please please attach a screenshot to illustrate the issue.

Good, detailed information lets us get to fixing problems faster.  Vague bug reports result in us spending time trying to decypher what the problem is, which can be better spent fixing the bug.

14,832 views 33 replies
Reply #26 from WinCustomize Forums Top
These friggin insert windows are pretty annoying the way they pop up under the open window tab in FF. All the info is below. I posted comparison screen shots with FF 2.0.0.12 and IE7 so you guys can see the difference. Sorry about the links but I can't seem to get the insert image to work from my WC photo gallery.

1. error is on this page https://forums.wincustomize.com/?aid=300082 (and every page)
2. insert link window and insert image window load on top and half under open tap in FF 2.0.0.12
3. happens every time
4. FF 2.0.0.12
5. links here:

Insert Image FF

Isert Image IE

Insert Link FF

Insert Link IE

PS. "there are at least 125,000,000 Firefox users in the world right now..." WWW Link
Reply #27 from WinCustomize Forums Top
page with problems: https://forums.wincustomize.com/?forumid=24&aid=301340


Browser ie7
windows xp home sp2 32bit

I think I did this right
photo of problem:

http://wulfn1.wincustomize.com/photos.aspx?a=1&p=1&view=full
DeskScapes - Bring your desktop background to life.
Reply #28 from WinCustomize Forums Top
ok I must have done something wrong, still getting just an x where the graphic should be, so I added the link at bottom just in case...
getting alot of x's where images should be.
Reply #29 from WinCustomize Forums Top
Lantec, I'm having the same issue you posted the screenshots on^^^. I'm logged in but I can't rate the skins :NOTSURE: 
Reply #30 from WinCustomize Forums Top
ya know, one thing I miss about how the forums used to work, is now when I click on an updated thread, I still have to slog through all the old pages to get to the new stuff.
used to be you would start off where you left off .
Reply #31 from WinCustomize Forums Top
ya know, one thing I miss about how the forums used to work, is now when I click on an updated thread, I still have to slog through all the old pages to get to the new stuff.
used to be you would start off where you left off .
End of quote


AND..at the top of the page where you have TOOLS, I'm getting nothing but 'Post Tools. Used to be able to ckick on something about notify me of this post's update. Sorry, can't tell you the exact since I can't get to it.
Reply #32 from WinCustomize Forums Top
AND..at the top of the page where you have TOOLS, I'm getting nothing but 'Post Tools. Used to be able to ckick on something about notify me of this post's update. Sorry, can't tell you the exact since I can't get to it.
End of quote

I believe that was one of the features that was a little ways down on the implementation list. I expect they'll get to it. ;)
Reply #33 from WinCustomize Forums Top
I'm seeing a bug in the Vista or WB6 ready filters in the WB gallery.

With Vista filter applied, I first get page 1 of 2 here


Upon clicking to page 2, I get page 2 of 175 here


XP ProSP2 IE7 all current updates