Reinstalling,can't update/re-register?

So i was cleaning up my games drawer when i saw the my old galciv disks and thought wow,i should reinstall this. So i reinstall it no problem as i still had the serial. Problem is,after going through Stardock it says my email/registration arent in sync and thusly,am not allowed to download updates. Now,i bought this game when it very first came out,and really have no idea which email i was using at the time (but ive created a new stardock account with a new email no problem). How do i properly register under my new email so i can get my updates?!

Note: Trying to update my serial through the gamelauncher tells me the same thing: My email dosent match my registration code etc.

Help please? D;
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Reply #1 Top
If you can remember the login for your old account, you can log on to the forum with it and update the email address to your current one. Or if you have some idea which email it may be on, and still have access to those addresses, you can use the lookup at support.stardock.com (it'll email any serials registered to the address you enter to that address); once you pin it down you could have support merge it to your new account.

Failing all else, if you entered some personal details (name, street address, etc) when you created your old account but don't remember anything about it, [email protected] may be able to help you locate and recover it.