how to download updated skins

from Stardock Forums
Hello,

I'm new to all this and have a question. If I buy a master skin or premium suite, and then the author posts an update or fix, how do I download the update with the fix, without purchasing again?

Do the purchased skins show up in Stardock Central and get updated that way?

Thanks
f
windowblinds
2,877 views 5 replies
Reply #1 from WinCustomize Forums Top
Go here and click on the link for the skin you purchased.
Reply #2 from WinCustomize Forums Top
Thanks. I wasn't sure because both my WC subscription and my OD don't show up as being registered on my registration page and I did register them via SD Central. Are these products supposed to show up there too?
Offworld Trading Company
Reply #3 from WinCustomize Forums Top
They should...did you use the same email to purchase them as you did to register your account here?
Reply #4 from WinCustomize Forums Top
U may have to cross reference your accounts.
Reply #5 from WinCustomize Forums Top
Thanks Bebi and vStyler.

I thought something fishy was going on with my account.

You are right. I used separate email addresses when I joined. One for WC.com and another for SD.com. But, I had already cross-refed my accounts beceuse SDCentral app wouldn't let me login.

The cross-ref fixed the SDCentral logon issue but then the WC browser wouldn't let me login. Error - your subscription has expired. So then I changed my SD.net email account to match my SD.com account and both apps worked.

It sounds like my account still has some flags pointing to the wrong directions in the database somewhere. I already have a ticket in with support but had no luck as they had me do the Microsoft shuffle (uninstall/reinstall) with no luck.

Thanks so much for your help. And thanks for sharing your knowledge. You guys really know what's going on over here. I'll get back with the SD support team and go from there.

Cheers, f