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How do I get the free WB6-upgrade?

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How do I get the free WB6-upgrade?

from Stardock Forums
Hello
I bought WB5.5 on February 27th, so I'm allowed to upgrade free of charge. Where can I get the new version? When I tried it on this Site, it says that i have to pay 15$ !?
Thank you for helping me.
windowblinds
14,242 views 38 replies
Reply #26 from Stardock Forums Top

still have not got my upgrade email...

how long should i expect to wait?

You should have yours by now.



Reply #27 from Stardock Forums Top
When I requested the upgrade serial I didn't get anything either, so I just made the upgrade purchase. Bad part is I think I might have used my WB5.0 instead of my WB5.5 serial to ask for the upgrade to WB6. Did I needlessly pay 15 for something that should have been free?
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Reply #28 from WinCustomize Forums Top

still have not got my upgrade email...

how long should i expect to wait?


You should have yours by now.






sorry , i just checked and i didn't get it yet , i checked even checked my spam folder but no dice

Reply #29 from WinCustomize Forums Top

JRSCCivic98: Why do you have a 5.0 and a 5.5 serial?

If you purchased WB before 1st Feb 2007 then you would not get a free upgrade and having a WB 5.0 serial suggests you purchased WB a long time ago.

Reply #30 from WinCustomize Forums Top
I haven't received an "Upgrade" email as yet.....??

Tried via Stardock, but as SnoggiCLP reported, a request had to be accompanied by $'s ;->)
Reply #31 from WinCustomize Forums Top

Tried via Stardock, but as SnoggiCLP reported, a request had to be accompanied by $'s ;->)

It appears that you have Object Desktop.  As with all Object Desktop components, you get the upgrades for free through Object Desktop as long as you have a current subscription.  If you still have a current subscription, please download and install through Stardock Central.

The Free upgrade email only goes out to qualified purchases of WB, not to people who have Object Desktop, since the newest updates and upgrades are always available for OD users.

Reply #32 from WinCustomize Forums Top

I just prompted for an email and it sent me the link for WB5. Should I try to prompt it again? or wait till later ?

I checked your record, and your registration is entered.  If you have not received the email, please request your info to get the link and serial number.

sorry , i just checked and i didn't get it yet , i checked even checked my spam folder but no dice

Your purchase was 1/13/07.  The cut off for the free upgrade is Feb 1, 2007.

Reply #33 from WinCustomize Forums Top
Have version 5.51.025 installed , have the option to update to 6.00.004 under Stardock central but when I go to upgrade it says "waiting x Seconds" & then gives me an error message saying the URL is invalid. Any ideas?
Reply #34 from Stardock Forums Top
JRSCCivic98: Why do you have a 5.0 and a 5.5 serial?
If you purchased WB before 1st Feb 2007 then you would not get a free upgrade and having a WB 5.0 serial suggests you purchased WB a long time ago.


Yeah, I rechecked and it was for 5.0. This thread threw me off for a sec because it made it seem like the upgrade was free regardless of date purchase. Anyhoo, I up'ed with 15. Now to just get the bugs worked out.....
Reply #35 from WinCustomize Forums Top

Brimon: Try going to Tools->Settings->Internet, then click Refresh XML Data and change the download server.

Does this have any effect?

If not, which version of SDC are you running (Help->About SDC)

-Mike
[Stardock Support]

Reply #36 from Stardock Forums Top
Has everyone else gotten their upgrade e-mail? I have still yet to receive one and I purchased WB back in May 2007.....
Reply #37 from WinCustomize Forums Top

If you have not then please e-mail [email protected] who should be able to look into this for you.

Or try reobtaining your serials using the support pages.

Reply #38 from Stardock Forums Top
OK, I just sent support an e-mail. I tried going through the support pages, and when it sends me my information, it's still all my wb5 info, and the link for the latest build sends me 5.51 still..... here's to hoping. Thanks Neil!

Well that was a waste, I e-mailed support and they sent me a generic e-mail telling me to use Stardock Central, which I've already tried, and that I can use it to re-obtain my license keys, which I already have. Sent another reply, maybe I'll get somewhere out of this one.