E-Mail Stressing, Slowing Down Work

I empty the inbox... then it fills back up. The messages, they just... keep... coming!

http://arstechnica.com/news.ars/post/20070814-e-mail-stress-slowing-down-workers-say-researchers.html

According to a study from Glasgow and Paisley universities, e-mail is the cause for many productivity lapses and work stress.  Three researchers monitored 177 employees to see how they react to the never-ending stream of email most of us are subjected to on a daily basis.  The results?  Over a third of the participants reported stress over the obligation to quickly respond to incoming mail.  Another 28 percent said it was the volume of mail that caused them stress.  Oddly, approximately 38 percent said that email keeps them feeling relaxed, though that's because they typically take several days or weeks to respond to any message.

In the study, 50% of participants claimed to check their email once an hour, and 35% said they checked every 15minutes.  The reality though was that these people were checking their inbox upwards of 30-40 times per hour (that's once every 1.5-2min).  There's no question that this frequency is cutting into time spent on other, often more important tasks.

Ars Technica has a more complete write-up on the study, which you can find at the link below.

So, how often do you check your email?  Does it dominate your life like the folks in the study?

2,973 views 3 replies
Reply #1 Top

The reality though was that these people were checking their inbox upwards of 30-40 times per hour (that's once every 1.5-2min).

That's obsessive-compulsive disorder....

....or they are just plain sad and don't have any REAL friends.....

Reply #2 Top
This just in....breaking news.....work is stressful.
Reply #3 Top
I leave Outlook running in the background, for the most part. Outlook 2007 fades a little notification window with the sender's name and first couple of lines of text, whenever a new message is received. That's enough to let me know if I need to stop what I'm doing to respond to e-mails. If it's not urgent, I usually respond to e-mails three times: when I first get to work, during lunch, and before I leave. Of course, the volume of e-mail some days is just awful. It might take several hours just to send out nicely crafted responses, before I actually get to start my work. E-mail is a huge convenience and is very efficient, but it can also increase workload at times.