game crashes while clicking on "turn"

Hello, i've got a serious problem, after a few turns when i click on the "turn" button the game crashes, here is the debug report, i hope you could help me.



Debug Message: Version v1.0D-1 Digital: Bonus Pack last updated on: Fri Feb 24 12:35:33 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 8/13/2007, 18:24:07
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: NOM-EA01E30F2E5
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Languages: French (Regional Setting: French)
System Manufacturer: ASUSTeK Computer Inc.
System Model: A6VA
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) M processor 1.86GHz
Physical Memory: 1024MB RAM
Page File: 260MB used, 2200MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI MOBILITY RADEON X700 (Omega 3.8.291)
Manufacturer: ATI Technologies Inc. (Omega 3.8.291)
Chip Type: ATI MOBILITY RADEON X700 (0x5653)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_5653&SUBSYS_11B21043&REV_00
Display Memory: 256.0 MB
Current Display Mode: 1280 x 800 (32 bit) (60Hz)
Monitor Name: Télévision standard
Monitor Max Resolution: 640,480
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6635
Driver Date: 8/23/2006 03:53:30
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Realtek HD Audio output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0880&SUBSYS_1043020D&REV_1008
Manufacturer ID: 1
Product ID: 100
Driver Name: RtkHDAud.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5165
Driver Date: 9/7/2005 23:20:52
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Game Resolution: 1280 x 800
Debug Message: Running in windowed mode.
Debug Message: HAL (hw vp): ATI MOBILITY RADEON X700 (Omega 3.8.291)
Debug Message: D3DPRESENT_INTERVAL_IMMEDIATE
Debug Message: Refresh rate: 0
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: Border size reported as 6 by 32
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now windowed.
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\MICHEL Alexandre\Mes documents\My Games\GalCiv2\*.StarSystems
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask C:\Documents and Settings\MICHEL Alexandre\Mes documents\My Games\GalCiv2\ships\*.shipclass
Debug Message: No files found matching mask C:\Documents and Settings\MICHEL Alexandre\Mes documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: TitleWnd: Quit Button.
Debug Message: Posting WM_CLOSE message.
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Debug Message: Killing Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Clear data definitions.
Debug Message: Killing Galaxy: Completed
Debug Message: GameUninitialize end
Debug Message: Device not cleared. 1 counts left.
Debug Message: D3D not cleared. 1 counts left.
Debug Message: Destroying Window.
Debug Message: Main Shell terminating normally
2,364 views 3 replies
Reply #1 Top
Update the game. You're still running the first release.
Reply #2 Top
kryo,
No offense meant to a great company and staff, but based on various posts here, isn't v1.0 supposed to run on almost any XP, SP2, DX9c machine, out of the box?

drrider
Reply #3 Top
It does for most people (I never had a single crash in the month up to release and on for several months after, for instance).

For the small portion who do have some sort of gamestopping issue with the retail release, updating is the first thing to try, though.