[email protected]

from GalCiv2 Forums
Hello,

i bought my copie of calciv2 by gamestop in berlin/germany last friday. on saturday i wrote an e-mail with all the information which stardock needs to activate my game/update, cause i have no internet connectiobn at home.

i did all this here:

WWW Link

now it is almost wednesday here in germany. it says it needs about 16 hours to answear me. but i still got no answear from [email protected]


Why?


i contacted the support by [email protected] but no answear there too?

what´s wrong with this company?

please do something. i wanna play that game.

Thansk and best regards



p.s. my english isn´t well but i hope you can understand me.

1,958 views 4 replies
Reply #1 from GalCiv2 Forums Top
i contacted the support by [email protected] but no answear there too?


You should at least get an automated response telling you that a support ticket was opened. If not, make sure that it hasn't been stopped in any spam filters you may have (same goes for the activation response).
Reply #2 from GalCiv2 Forums Top
Hello,

right, i got an automated response from the support. but i got nothing for my game activation. why i have to wait over 72 hours?

someone can tell me why?
Elemental: Reforged
Reply #3 from GalCiv2 Forums Top
There may have been a problem with it. If it was simply not received, then support can resend it, and if there was an error of some sort, they can help you get through it.
Reply #4 from GalCiv2 Forums Top
Hello again,

thanks for your quick answear. if they have a problem i hope they can fix it as soon as possible.

best regards