Ordering from Stardock Store

May 6, 2007 12:36 PM from

Hey All,
Got issue with hanging when logging into the Stardock store to buy then download this game- I enter my details and then it hangs. I created an account earlier today and tried ordering the game but yet again it stops on loading the browser page with the final transaction details- could there be anything wrong at my end?

1,085 views 2 replies

Reply #1 May 6, 2007 12:55 PM from

GalCiv2 Forums Top

Please contact [email protected] (you'll also want to make sure you haven't been charged already if it got that far).

Reply #2 May 7, 2007 7:23 AM from

GalCiv2 Forums Top

One of our servers was having intermittent problems over the weekend and this was most likely the reason for the problem you are describing. The problem has been corrected but you should contact [email protected] to verify if your transaction was completed or not.

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