New-bee bug

I'm a newcomer to the game. Just when I get into the game a bit (GC2) it will sometimes (sort of) lock-- I can move the cursor, but clicking anything has no effect. The music continues to play, but that's it. Also having some sound distortions in certain spots (not all the time). Tutorials are always somewhat sound-distorted. I have 32-bit Vista, updated video drivers, recent sound driver. Intel 2 core 1.86 ghz. Sigmatel high definition audio CODEC.
Anything sound familiar?
2,180 views 5 replies
Reply #1 Top
Please post your debug.err info (all of it).
It is located in C:\Program Files\Stardock\TotalGaming\GalCiv2(\DarkAvatar - if you are playing that version).
You can open it with Notepad, then select all, copy/paste into the response.
Reply #2 Top
Here's the debug.err file,
Debug Message: Version v1.5 last updated on: Thu Jan 11 13:39:19 2007
Debug Message: GalCiv2 is activated.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 4/17/2007, 23:30:36
DirectX Version: DirectX 10
Machine Name: DOUGKUEHNEMA-PC
Operating System: Windows Vistaâ„¢ Home Premium (6.0, Build 6000) (6000.vista_rtm.061101-2205)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dell DXP061
BIOS: Phoenix ROM BIOS PLUS Version 1.10 2.3.1
Processor: Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz (2 CPUs), ~1.9GHz
Physical Memory: 1022MB RAM
Page File: 789MB used, 1502MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 7300 LE
Manufacturer: NVIDIA
Chip Type: GeForce 7300 LE
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_01D1&SUBSYS_04051028&REV_A1
Display Memory: 128 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: nvd3dum.dll
Driver Version: 7.15.0010.9746
Driver Date: 12/19/2006 15:12:04
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Speakers (SigmaTel High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7618&SUBSYS_102801DB&REV_1002
Manufacturer ID: 1
Product ID: 100
Driver Name: stwrt.sys
Provider: SigmaTel
Driver Version: 6.10.5274.0000
Driver Date: 11/2/2006 13:39:42
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Digital Output Device (SPDIF) (SigmaTel High Definition Audio CODEC)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7618&SUBSYS_102801DB&REV_1002
Manufacturer ID: 1
Product ID: 100
Driver Name: stwrt.sys
Provider: SigmaTel
Driver Version: 6.10.5274.0000
Driver Date: 11/2/2006 13:39:42
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): NVIDIA GeForce 7300 LE
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 da7a64
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: * Collectors Edition *
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask C:\Users\D..\Documents\My Games\GalCiv2\Dread Lords Campaign\*.sav
Debug Message: No files found matching mask C:\Users\D..\Documents\My Games\GalCiv2\Logos\*.sav
Debug Message: No files found matching mask C:\Users\D...\Documents\My Games\GalCiv2\Metaverse\*.sav
Debug Message: No files found matching mask C:\Users\Do...\Documents\My Games\GalCiv2\Portraits\*.sav
Debug Message: No files found matching mask C:\Users\Do...\Documents\My Games\GalCiv2\ships\*.sav
Debug Message: No files found matching mask C:\Users\D...\Documents\My Games\GalCiv2\temp\*.sav
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Loading Custom Map
Debug Message: Loading Data Defs
Debug Message: Clear data definitions.
Debug Message: Loading TechDefs
Debug Message: Max num techs: 248
Debug Message: Loading ImprovementDB
Debug Message: Loading Component Defs
Debug Message: Loading ShipTypes
Debug Message: Loading ShipConfigs
Debug Message: Loading AnomalyTypes
Debug Message: Loading RandomEvents
Debug Message: Loading UPIssues
Debug Message: Loading ResourceTypes
Debug Message: Loading InvasionTactics
Debug Message: Loading SBmodules
Debug Message: Loading PoliticalParties
Debug Message: Loading Planet Types
Debug Message: Loading Star Types
Debug Message: Loading Game
Debug Message: Loading: Game mode is normal.
Debug Message: Loading Galaxy
Debug Message: Sectors across: 12 x 12
Debug Message: Loading FOW Map
Debug Message: Loading ZOC Map
Debug Message: Loading Planets
Debug Message: Loading Stars
Debug Message: Loading Anomalies
Debug Message: Loading Resources
Debug Message: Loading Civs
Debug Message: Loading Colonies
Debug Message: Loading RallyPoints
Debug Message: Loading Ships
Debug Message: Loading Fleets
Debug Message: Loading Turn Event Log
Debug Message: Loading ENDGALAXYDATA
Debug Message: Updating ZOC.
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: UIBeginGameHelper: New Game Started
Debug Message: UIBeginGameHelper: Mods are Disabled
Debug Message: Andians (16): Researching: Laser II
Debug Message: Random Event: End
Debug Message: First contact: Dominion of Korx Flagship at position 7950.000000,3750.000000 rotation 5.497787
Debug Message: First contact: Dominion of Korx Flagship at position 7950.000000,3750.000000 rotation 5.497787
Debug Message: First contact: Dominion of Korx Flagship at position 7950.000000,3750.000000 rotation 5.497787
Debug Message: First contact: Dominion of Korx Flagship at position 7950.000000,3750.000000 rotation 5.497787
Debug Message: First contact: Dominion of Korx Flagship at position 7950.000000,3750.000000 rotation 5.497787
Debug Message: First contact: Dominion of Korx Flagship at position 7950.000000,3750.000000 rotation 5.497787
Debug Message: First contact: Dominion of Korx Flagship at position 7950.000000,3750.000000 rotation 5.497787
Debug Message: Cannot find texture
Debug Message: Destroying ship Korx Colony Ship M0-1 57. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: End
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: n/a
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: n/a (THIS SAME MESSAGE OCCURS ABOUT 150 TIMES IN A ROW)

Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Device lost
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Device lost
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Debug Message: Killing Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Clear data definitions.
Debug Message: Killing Galaxy: Completed
Debug Message: Shutting down sound system.
Debug Message: Clearing sound and music handles.
Debug Message: WorkAreaBack.png not cleared 1 counts left.
Debug Message: GameUninitialize end
Debug Message: Device not cleared. 14 counts left.
Debug Message: D3D not cleared. 1 counts left.
Debug Message: Destroying Window.
Debug Message: Main Shell terminating normally
Reply #3 Top
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: n/a (THIS SAME MESSAGE OCCURS ABOUT 150 TIMES IN A ROW)

Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Device lost


Go grab the latest driver from nVidia.com. 100.41 and later resolve this issue.
Reply #4 Top
I have updated audio driver- still have issues. Went to nVidia for their driver. Windows wouldnt allow me to install it- screen says, You have the latest driver. Updated that online through Control Panel. driver for nVidia7300 Microsoft WDDM version 7.15.10.9746.
Game still locks up as before.
What about this "___ counts left" at end of debug? and the pervasive "error flipping back buffer" thing?
Reply #5 Top
If your GeForce is an integrated version (sounds like, from what you say), then you can get directions for forcing the standard drivers onto it at laptopvideo2go.com. Once you have those then the buffering errors will be resolved.