help game crashes at load screen

from GalCiv2 Forums
My game crashes at the screen when i click to begin the game I get to read the story and all that then click begin or what not and it crashes on me please help me don't know how to post the bug report I have a dual core machine with a x1900 radeon video card
1,275 views 3 replies
Reply #1 from GalCiv2 Forums Top
The debug.err file is located in the main program folder, usually C:\Program Files\Stardock\TotalGaming\GalCiv2(\DarkAvatar for DA).

You can open it with Notepad, then select all, copy and paste into the reply.
Reply #2 from GalCiv2 Forums Top
Debug Message: Version v1.0 last updated on: Mon Feb 6 12:52:05 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 4/13/2007, 17:52:48
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: THOMAS
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070227-2300)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dell DXP051
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A03
Processor: Intel(R) Pentium(R) D CPU 3.20GHz (2 CPUs)
Physical Memory: 2046MB RAM
Page File: 421MB used, 3516MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: Radeon X1900 Series
Manufacturer: ATI Technologies Inc.
Chip Type: Radeon X1900 Series (0x7249)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_7249&SUBSYS_0B121002&REV_00
Display Memory: 512.0 MB
Current Display Mode: 1152 x 864 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6631
Driver Date: 8/2/2006 18:08:06
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SigmaTel Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7680&SUBSYS_102801A7&REV_1032
Manufacturer ID: 1
Product ID: 100
Driver Name: sthda.sys
Provider: SigmaTel
Driver Version: 5.10.4548.0000
Driver Date: 6/6/2005 22:40:48
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Modem #0 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Driver Name:
Provider:
Driver Version:
Driver Date:
Type: Emulated
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_6_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): Radeon X1900 Series
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 be4409d0
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\Thomas Wiggin\My Documents\My Games\GalCiv2\*.StarSystems
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask C:\Documents and Settings\Thomas Wiggin\My Documents\My Games\GalCiv2\ships\*.shipclass
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Description_Text
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Tab_Homeworld
Debug Message: Creating Galaxy
Debug Message: Set galaxy size.
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Creating Random Map
Debug Message: Creating Random Map... Stars
Debug Message: Number of Unplaced Stars: 0.
Debug Message: Creating Random Map... Planets
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: Creating Random Map... Anomalies
Debug Message: Num Anomalies: 300
Debug Message: Creating Random Map... Resources
Debug Message: Creating Random Map... Done
Debug Message: Creating Civs
Debug Message: Terran Alliance: Intellence -> 30
Debug Message: Drengin Empire: Intellence -> 30
Debug Message: Altarian Republic: Intellence -> 30
Debug Message: Torian Confederation: Intellence -> 30
Debug Message: Yor Collective: Intellence -> 20
Debug Message: Dominion of Korx: Intellence -> 30
Debug Message: Drath Legion: Intellence -> 30
Debug Message: Thalan Empire: Intellence -> 30
Debug Message: Iconian Refuge: Intellence -> 30
Debug Message: Creating Civs... Done
Debug Message: Updating ZOC.
Debug Message: Updating ZOC.
Debug Message: Galaxy Create... Done
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 10
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: Terran Alliance (0): Researching: Xeno Research
Debug Message: Drengin Empire (1): Researching: Space Militarization
Debug Message: Altarian Republic (2): Researching: Galactic Warfare
Debug Message: Torian Confederation (4): Researching: Space Militarization
Debug Message: Yor Collective (5): Researching: New Propulsion Techniques
Debug Message: Dominion of Korx (6): Researching: Space Militarization
Debug Message: Drath Legion (7): Researching: Planetary Improvements
Debug Message: Thalan Empire (8): Researching: Planetary Improvements
Debug Message: Iconian Refuge (9): Researching: Xeno Research
Debug Message: Akilians (11): Researching: New Propulsion Techniques
Debug Message: Carinoids (12): Researching: Galactic Warfare
Debug Message: Scottlingas (13): Researching: Xeno Communications
Debug Message: Jessuins (14): Researching: Galactic Warfare
Debug Message: Paulos (15): Researching: Galactic Warfare
Debug Message: Andians (16): Researching: Galactic Warfare
Debug Message: Dark Yor (17): Researching: Galactic Warfare
Debug Message: Snathi (18): Researching: Galactic Warfare
Debug Message: Pirates! (26): Researching: Galactic Warfare
Debug Message: Saving game C:\Documents and Settings\Thomas Wiggin\My Documents\My Games\GalCiv2\QuickSave.sav
Debug Message: Num Sectors Across: 18
Debug Message: Save game finished.
Debug Message: Destroying ship Terran Alliance Colony. Orbiting: 0
Debug Message: Destroying ship Drengin Empire Colony. Orbiting: 0
Debug Message: Destroying ship Altarian Republic Colony. Orbiting: 0
Debug Message: Destroying ship Torian Confederation Colony. Orbiting: 0
Debug Message: Destroying ship Yor Collective Colony. Orbiting: 0
Debug Message: Destroying ship Dominion of Korx Colony. Orbiting: 0
Debug Message: Destroying ship Drath Legion Colony. Orbiting: 0
Debug Message: Destroying ship Iconian Refuge Colony. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Terran Alliance (0): Researching: Galactic Warfare
Debug Message: Yor Collective (5): Researching: Space Militarization
Debug Message: Iconian Refuge (9): Researching: Basic Logistics
Debug Message: Akilians (11): Researching: Space Militarization
Debug Message: Carinoids (12): Researching: Xeno Communications
Debug Message: Jessuins (14): Researching: Space Militarization
Debug Message: Paulos (15): Researching: Space Militarization
Debug Message: Andians (16): Researching: Space Militarization
Debug Message: Dark Yor (17): Researching: Space Militarization
Debug Message: Snathi (18): Researching: Space Militarization
Debug Message: OptionsWnd: Quit Btn
Debug Message: Posting WM_CLOSE message.
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Debug Message: Killing Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Clear data definitions.
Debug Message: Killing Galaxy: Completed
Debug Message: GameUninitialize end
Debug Message: Device not cleared. 1 counts left.
Debug Message: D3D not cleared. 1 counts left.
Debug Message: Destroying Window.
Debug Message: Main Shell terminating normally
there is my bug report and i have found it only crashes when i load the campaign game i can play the other just fine and another thing how do i enable the cheats i added cheat where everyone said and it does not owrk
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Reply #3 from GalCiv2 Forums Top
As I recall, some of the campaigns were pretty buggy in version 1.0 of the game.

You should update the game to at least 1.4x, which you can download in the Downloads section of this site. You will need to register the game to use the update.