Dark Avatar wont accept my serian Number.

I downloaded DA last night and installed it with Stardock central.
When I press update serial it asks me for my gal civ gold edition serial code.

Then when I enter the serial I was sent with my order confirmation it tells me it needs to be a 35 digit code in the format xxxxx-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx.

But the serial I was sent is a single string 28 characters long, with no dashes.

Anyone else had this problem.
2,301 views 4 replies
Reply #2 Top
This has been resolved internally and we'll be sending out instructions later today to get people sorted out.
Reply #3 Top
I have contacted support, I was more curious if anyone else was suffering the same problem.

I cant say I'm bothered by this though, there's bound to be some strange and unforeseen bugs in such a wide ranging expansion. Even with all the beta testing, you wont find them all until mass release.

Thanks for the replies guys, I'll await the email.

Marcus
Reply #4 Top
Done, Sorted, working.

I cant believe how quick this was sorted out.

Thanks Stardock.