STARTUP ERROR



HELP!!

I get thru the set up screen but when i go to start the game i get the dreaded MS error.

Debug Message: Version v1.4x last updated on: Mon Oct 23 17:43:56 2006
Debug Message: GalCiv2 is activated.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 12/22/2006, 23:08:09
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: HOME1
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-6702
BIOS: Version 07.00T
Processor: AMD Athlon(tm) 64 Processor 3200+, MMX, 3DNow, ~2.2GHz
Physical Memory: 1536MB RAM
Page File: 529MB used, 2855MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON 9550
Manufacturer: ATI Technologies Inc.
Chip Type: ATI RADEON 9550 AGP (0x4153)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4153&SUBSYS_20841002&REV_00
Display Memory: 256.0 MB
Current Display Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6601
Driver Date: 2/21/2006 22:46:46
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_00801462&REV_60
Manufacturer ID: 65535
Product ID: 65535
Driver Name: ALCXWDM.SYS
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5620
Driver Date: 6/21/2004 18:53:20
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): RADEON 9550
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GalCiv2\ships\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask E:\Games\GalCiv2\Mods\Default\Data\CustomMaps\*.gc2map
Debug Message: No files found matching mask E:\Games\GalCiv2\Mods\Default\Data\Scenarios\*.gc2scenario
1,049 views 2 replies
Reply #1 Top
Initially i would try deleting the file 'prefs.ini' from your 'my docs/my games/GCII' folder. If this is your first time running the game i would suggest you first look for a set of updated sound drivers as yours are very old.

If this does not work then contact the support people who should be able to offer you a solution to your issue.

Sorry i cant help more.

D
Reply #2 Top
Current Display Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200

Debug Message: Game Resolution: 1024 x 768


This is what I first noticed.
You may be trying to run the game at a resolution your monitor does not support.

If you have a cd that came with your monitor, you should install the correct monitor driver.

And it might help to set the game resolution to your desktop resolution of 1440x900.
You would edit the Prefs.ini file to do that (which you can do with Notepad).