Crash/Freezing

from GalCiv2 Forums
I seem to be having some problems with random freezing, crashing to desktop, and/or rebooting.

I have updated drivers, checked my screen resolution, increased my page file, and lowered all of the ingame graphics settings to the minimum; this includes setting anti-aliasing to 0. What's next?

Debug.err

Debug Message: Version v1.4x last updated on: Mon Oct 23 17:43:56 2006
Debug Message: GalCiv2 is activated.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 12/9/2006, 09:51:54
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: NUWAR-13
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: MICRO-STAR INTERNATIONAL CO., LTD
System Model: MS-6330
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Athlon(tm) processor, MMX, 3DNow, ~1.4GHz
Physical Memory: 768MB RAM
Page File: 342MB used, 2687MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON 9000 SERIES
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON 9000 PRO AGP (0x4966)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4966&SUBSYS_40101458&REV_01
Display Memory: 64.0 MB
Current Display Mode: 1600 x 1200 (32 bit) (75Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6614
Driver Date: 5/3/2006 08:51:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SB Live! Audio [CC00]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0002&SUBSYS_80401102&REV_07
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 5.12.0001.0252
Driver Date: 7/19/2002 09:47:52
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: VIA AC'97 Audio (WAVE)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1106&DEV_3058&SUBSYS_33001462&REV_50
Manufacturer ID: 1
Product ID: 100
Driver Name: viaudio.sys
Provider: VIA Technologies, Inc.
Driver Version: 6.14.0001.3880
Driver Date: 8/19/2003 16:27:40
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (sw vp): RADEON 9000 SERIES
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 75
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask C:\Documents and Settings\Nuwar\My Documents\My Games\GalCiv2\Dread Lords Campaign\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Nuwar\My Documents\My Games\GalCiv2\Logos\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Nuwar\My Documents\My Games\GalCiv2\Metaverse\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Nuwar\My Documents\My Games\GalCiv2\Portraits\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Nuwar\My Documents\My Games\GalCiv2\ships\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Nuwar\My Documents\My Games\GalCiv2\temp\*.sav
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Loading Custom Map
Debug Message: Loading Data Defs
Debug Message: Clear data definitions.
Debug Message: Loading TechDefs
Debug Message: Max num techs: 248
Debug Message: Loading ImprovementDB
Debug Message: Loading Component Defs
Debug Message: Loading ShipTypes
Debug Message: Loading ShipConfigs
Debug Message: Loading AnomalyTypes
Debug Message: Loading RandomEvents
Debug Message: Loading UPIssues
Debug Message: Loading ResourceTypes
Debug Message: Loading InvasionTactics
Debug Message: Loading SBmodules
Debug Message: Loading PoliticalParties
Debug Message: Loading Planet Types
Debug Message: Loading Star Types
Debug Message: Loading Game
Debug Message: Loading: Game mode is normal.
Debug Message: Loading Galaxy
Debug Message: Sectors across: 8 x 8
Debug Message: Loading FOW Map
Debug Message: Loading ZOC Map
Debug Message: Loading Planets
Debug Message: Loading Stars
Debug Message: Loading Anomalies
Debug Message: Loading Resources
Debug Message: Loading Civs
Debug Message: Loading Colonies
Debug Message: Loading RallyPoints
Debug Message: Loading Ships
Debug Message: Loading Fleets
Debug Message: Loading Turn Event Log
Debug Message: Loading ENDGALAXYDATA
Debug Message: Updating ZOC.
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 8
Debug Message: UIBeginGameHelper: New Game Started
Debug Message: UIBeginGameHelper: Mods are Disabled
Debug Message: StarbaseDetailsWnd: Cannot find OBJID Starbase_Details_Disband_Button
Debug Message: Error. String Not Found. Table: StarbaseDetailsWnd String Name: DisbandBtn
Debug Message: Destroying ship Torian Colony Ship M0-1 47. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: End
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: StarportWnd: Cannot find OBJID StarPort_Planet_Logo_Image
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
605 views 1 replies
Reply #1 from GalCiv2 Forums Top
If your system is randomly rebooting, that would indicate that your problems (probably most of them) are being caused by driver issues or, more likely, hardware issues (overheating, dirty power, flaky memory, etc).

In most cases a sudden reboot occurs when Windows would normally generate a blue screen error, but is not set to actually show the error. You can check this by Right clicking My Computer->Properties->Advaned tab->Startup and Recovery settings->Uncheck 'Automatically restart' under System failure. Next time your computer would reboot, it should now give you an error screen. Write down the error and the addresses it specifies (the strings of numbers starting with 0x).

If Windows doesn't come up with a 'Your system has recovered from a serious error, would you like to send a report to Microsoft' dialog after coming back up (select Yes, then More Info when given the option--this will forward you to a page on Microsoft's site with whatever information they may have on the error), you can generally search google for the error and addresses and get an idea of what sort of hardware issue you're dealing with.