Error in Norton AntiVirus

I'd get rid of Norton if I were you.

I agree with meowy....get AVG...WWW Link thats what I use..and its free..there are others out there better than norton.

Norton anti-virus is the error.

Well thx. I've hear of AVG but since I've already paid for the shit I might as well take advantage of it. Anyone know what's wrong?

Thx for any comment.

You might try running the scan again and when the error pops-up look for a line in the dialog that says something like: "For more information - URL"

Clicking the URL link should take you to the Symantec site and with any luck will have a specific fix for the issue (usually an 'uninstall/clean up/reinstall' procedure).

You can also do this manually, and depending on how much you want to poke around, you can remove all hidden files and folders that are labeled 'Symantec' (usually found in the user account 'Application Data' and 'Local Settings/Application Data' folders. This normally applies to the 'All Users' account, as well your accounts.

Due to the fact that the 'Scheduler Module' is mentioned, and that we are talking about a Symantec product, your best bet will probably be to uninstall the program and reinstall (perhaps doing a free online scan before reinstalling). As long as you do not mess around in the registry, you will not need to re-activate the product.

Symantec writes programs that tend to have a lot of files, where most (if not all) are dependent upon each other to work correctly. This makes working with one or two files (replacing, fixing, etc.) non-productive due to the normally inevitable error messages that will pop-up down the line.

So, to summarize:

If you want to continue using the product you paid for, do the uninstall/clean-up/reinstall bit.

yep... I dumped Norton for AVG... best thing I've ever done...

Uninstalling thru add/remove will more than likley not solve the problem, to do a full removal download the norton uninstall tool and use that instead then reinstall and all should be fine.

Sadly when norton gets an error your bets bet is too uninstall and then reinstall,if the reinstall still shows the error you'll need to use their uninstall tool as not all .dll's are removed etc

Uninstalling thru add/remove will more than likley not solve the problem, to do a full removal download the norton uninstall tool and use that instead then reinstall and all should be fine.

Be warned.

On the occasion I used that tool...in a similar attempt to fix yet another Symantec 'glitch' that tool disabled the MS 'BITS' service [for MS updates, etc]....and by 'disabled' I mean it was right-royally SCREWED...and the ONLY way to restore its function was to reinstall Service Pack 2, something that may be even MORE problematic for some.

Do what I did....kiss your Norton sub goodbye and take the uninstall as a positive step.

Get a better AV.

Choices?.......Any of them....

Sorry to say I use Norton and it works. Do you keep it up to date? Have you contacted Symantec support?

Symantec support? ....bwahahahahahah.... *clunk*

When I had my problem, I spent hours on the phone with their so-called "tech support" ...

Some moronic jackass with a thick accent, reading from a 'cheat-sheet' and playing "guess" ...

NEVER again!

Lol.

Symantec support? ....bwahahahahahah.... *clunk*

Right, I never had that problem. I know its very popular here to bash Symantec. Everyone that has something to say on the topic always says dump Symantec. So far I haven't and so far I haven't found any valid reason to regret that choice. But, its your PC and your choice afterall for your AV software. I also have heard people here say they run on the Net naked (no AV), because FF is so great that no Virus can get thru it. Ya right, huh?

when I press one of the links from the search results in Google after I've entered the search word another site turns up instead of the one I wanted. Sometimes it's CamouflageNet, Top10 or pages that look alike. Sometimes my computer crashes and sometimes I need to restart it several times before it'll start up properly.

Oddly enough, it doesn't sound like it's Norton (go figure...  ). Either your machine is infected with something ugly or your system files are trashed (the former being more likely). Unfortunately, the most time efficient resolution is a drive format and a fresh OS install.

I have one suggestion that has somewhat of a chance on working. You can try firing up IE6 or IE7 and going to the MS Live OneCare sight for a free full system scan(virus, trojans and scamware) and treeatment(file registry cleaning and maintenance). On dialup the whole process might take 2-3 hours. It would beat doing a drive format and fresh OS install and it might correct the problems. If it doesn't work, then based on yrag's reliability for good advice you should follow thru with what yrag says.

The browser hijack is nothing to do with Norton et al. Similarly there are a number of trojans which can stop any anti-virus program from scanning. If you can't clear these two problems then a clean install may be the best bet.

Sorry you have to wade through answers from the peanut gallery and Norton haters to get help. I do wish people here could be more positive towards people asking for help   

The browser hijack is nothing to do with Norton et al. Similarly there are a number of trojans which can stop any anti-virus program from scanning

Absolutely, when I was using Norton Internet Security a while back, I too was getting browser hijacks and AV scans not completing....sometimes not even starting at all. The online scan via Symantec revealed I had a trojan that disabled the Windows Security Center, Norton Firewall and AV scans.

Fortunately I was able to remove the varmint using the recommended Symantec tool...and for good measure I ran MS' Malicious Software Tool, Adaware and Spybot, which removed additional pests including the nasties hijacking IE.

Let's hope it's as easy as that for you, Munterizer...clean installs eat up too much WC time.

Thx a lot for everything. You guys are great! I'll try to do what you've told me to.

Again, thx for everything.

Forgot to say that I'm also running the Windows Defender Beta 2 (or something like that) and even though it seems to have found stuff, it doesn't remove it.

There are a lot of AV specialized in Spyware searching , like Spybot or Spyware Doctor for example. You could try one of them to find eventual Browser hijacks infecting your PC.
Personnaly , I turned from Norton to Avast a few months ago, and I'm very satisfied with it . Bonus : its free !

Forgot to say that I'm also running the Windows Defender Beta 2 (or something like that) and even though it seems to have found stuff, it doesn't remove it.

Windows Defender has options under the 'tools" tab that allow you to decide how to deal with threats....through high priority, medium risk. low risk. If you set these to 'remove all' it should eliminate threats right across the board. Alternatively, you can quarantine low-risk items should you need to restore them later: for example, a browser add-on you know and trust.

Also, Spybot Search and Destroy has the 'TeaTimer' function which sits in your systray and actively monitors registry changes, for software trying to install itself without your knowledge or consent.....one click allows you to permit ot deny any registry or browser changes that may occur, thus helping to prevent browser hijackers.